We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
Job DescriptionAs a Depositary Manager, you will lead the delivery of high-quality depositary oversight services across a diverse portfolio of investment fund clients. You will be responsible for managing client relationships, leading and developing a high-performing team, and ensuring regulatory compliance across key depositary activities, including asset verification, cash monitoring, and oversight. Working closely with senior leadership, Compliance, clients, and third-party providers, you will drive operational excellence, strengthen governance, and support the continued growth of the Depositary function.
What you'll do
- You'll provide day-to-day line management for team members within the Depositary, including workload direction, prioritization, coaching, performance support and development planning;
- You'll be accountable for the quality of operational processes and outcome of operational issues, breach and risk event resolution, coordinating with Compliance, clients, third parties and internal stakeholders where required;
- You'll act as senior client owner for assigned Depositary relationships, including formal client responses, escalation management and oversight of day-to-day client service standards;
- You'll own delivery of client onboarding activity for assigned relationships, ensuring requirements, responsibilities and timelines are clear and actively managed;
- You'll deliver and support with reporting, ensuring outputs are accurate, timely, useful and aligned to management, client and governance expectations;
What we offer
- Comprehensive remuneration and pension: motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
- Wellbeing: additional social benefits such as private health and dental cover, life assurance, eye test and corporate GP
- Annual leave: our employees are entitled to 25 days paid leave plus all UK public holidays
- Enhanced maternity and paternity, including shared parental leave and adoption leave
- Flexible working: we recognise the value of working flexibly and want to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements.
- You are an experienced professional with a strong understanding of regulatory frameworks, ideally with 3+ years’ leadership experience in a financial services organisation and a degree-level qualification;
- You have proven experience managing people, setting clear priorities, supporting performance, developing capability and creating accountability for quality delivery;
- You are confident leading a team through competing priorities, operational issues, client demands and regulatory expectations, while maintaining a strong control environment;
- You can act as a senior escalation point, take ownership of complex issues and drive practical, risk-based resolution with clients, Compliance, third parties and internal stakeholders;
- You are comfortable reviewing legal, fund and operational documentation, identifying key obligations, evidencing conclusions and challenging gaps where required;
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
