We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
At Indeed Flex we are here to disrupt the staffing industry, through ground breaking technology. Underpinned by a layer of support second to none, we provide our clients the ability to manage their temporary staffing requirements in a single and coordinated way.
This team is responsible for interviewing, qualifying and activation on the platform of the new job seekers who are joining the Flex community. This is a temporary position with a contract end date of December 19, 2025.
Responsibilities & Duties
- The primary role would involve interviewing, assessing interviews and assisting candidates with verification on our systems.
- Supporting the candidates and workers with queries and support via live chat and email.
- Build and maintain an expert knowledge of the UK Right to Work and Compliance process.
- Tracking, analysing, and reporting the success of applications.
- Take ownership and responsibility for each candidate's data and ensure its secure storage.
- Work cross-functionally with many internal departments.
- Assisting with ad hoc admin tasks within the Supply Operations team.
- Build and maintain an in-depth understanding of the Indeed Flex platform and the benefits it offers to workers.
- Build and maintain an in-depth understanding of the systems we use (SalesForce, G-Suite, Tableau, Zoom, Slack, Flow, Ally, Fountain, BambooHR, etc).
- Adapting quickly and helping to implement changes in recruitment process design and delivery.
- Experience working in administration and/or detail-based roles.
- Preferred experience in a volume hiring role.
- Knowledge of UK Compliance policies is advantageous.
- Strong technology skills including Salesforce, Zoom, Google Suite incl. Google Sheets & Slides. Must be capable of learning new roles and systems quickly.
- Have a natural ability to motivate yourself and others by being a team player.
- Be a self-starter. Strong organisational skills, prioritisation, attention to detail, and time management.
- Able to meet deadlines and perform under pressure.
- Strong and effective communication skills.
- Ability to be adaptable and open to change, fast learner.
- Experience working in customer contact centres is advantageous.
- Flexibility is required to cover various shifts between 6:30 AM - 10:00 PM, including weekends.
- £28,000 salary per annum (pro-rata)
- 25 days holiday (pro-rata)
- Free lunch in office
- Cycle to work scheme
- Pension
- Private Medical Healthcare
- Dental Plan
- Day off on your birthday
- Duvet day
- Perkbox - discounts and goodies on some of your favourite brands
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
