Leads the hotel’s commercial strategy across sales, revenue management, and marketing to drive revenue, market share, and brand positioning. Manages multifunctional teams, develops corporate and MICE business, builds industry partnerships, optimizes pricing and distribution, oversees campaigns, monitors market performance, and ensures Hilton brand compliance. The role also supports team development, client engagement, and achievement of financial and operational KPIs.
The Commercial Manager will be responsible for developing and executing the hotel’s commercial strategy, overseeing Sales, Revenue, and Marketing functions to drive revenue growth, market share, and brand positioning. This role requires a strategic mindset, strong leadership capabilities, and a deep understanding of the hospitality market, particularly in the corporate and MICE segments.
Responsibilities- Develop and implement the hotel’s commercial strategy aligned with Hilton’s global standards and the hotel’s business goals.
- Lead and manage the Sales, Revenue Management, and Marketing teams to achieve budgeted targets and KPIs.
- Identify new business opportunities, partnerships, and market segments to drive incremental revenue.
- Build and maintain strong relationships with key corporate accounts, travel agencies, and industry stakeholders.
- Monitor market trends, competitor activities, and demand patterns to optimize pricing and distribution strategies.
- Collaborate with the Revenue team to maximize RevPAR, ADR, and occupancy performance.
- Ensure effective use of Hilton commercial tools, systems, and reporting platforms.
- Develop and execute sales action plans, promotions, and campaigns to increase brand visibility and conversion.
- Represent the hotel in networking events, trade fairs, and client engagements.
- Drive performance culture through coaching, training, and team development.
- Ensure compliance with Hilton brand standards, policies, and ethical practices.
- Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum 5 years of progressive commercial experience in international hotel chains, preferably in upscale or luxury segments.
- Strong background in corporate, MICE, and group sales.
- Proven track record in revenue growth, business development, and strategic planning.
- Experience in managing multi-functional commercial teams.
- Solid knowledge of revenue management, distribution channels, and digital marketing.
- Familiarity with Hilton systems and commercial platforms is a strong advantage.
- Excellent communication, negotiation, and presentation skills.
- Fluency in Turkish and advanced level English is required.
- Analytical mindset with strong financial and data interpretation skills.
- Ability to work in a fast-paced, results-oriented environment.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Similar Jobs at Hilton
Software • Hospitality
Oversee hotel stewarding operations, including team leadership, sanitation, hygiene, equipment management, inventory control, safety compliance, cost management, and support for culinary, restaurant, banquet, and event operations. Train and evaluate team members, coordinate with department heads, maintain operational standards, and ensure food service equipment is available and properly maintained.
Software • Hospitality
Provides personalized fitness guidance, training programs, personal and group sessions for hotel guests and Health Club members. Monitors progress, promotes fitness services, maintains records, supports Health Club operations, and ensures safe, clean, well-maintained facilities while following Hilton standards and health regulations.
Software • Hospitality
Provides professional massage, body, and facial treatments for hotel spa guests. Explains treatments and wellness packages, manages reservations and billing, offers home-care advice, maintains hygiene and safety standards, supports guest satisfaction, and assists with other spa operations. Requires at least two years of spa or hospitality experience, English communication skills, customer service ability, and familiarity with safety and operating procedures.
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
