Kong

London, England
800 Total Employees
Year Founded: 2017

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Kong Company Culture & Values

Updated on October 17, 2025

This page was generated by Built In using publicly available information and AI-based analysis of common questions about the company. It has not been reviewed or approved by the company.

What's the company culture like at Kong?

Strengths in community, flexibility, and shared recognition are accompanied by scale-related challenges in process maturity, leadership consistency, and localized behavioral issues. Together, these dynamics suggest a broadly positive, values-forward culture whose day-to-day experience can vary by function and the pace of ongoing change.
Positive Themes About Kong
  • Collaborative & Supportive Culture: The culture emphasizes high trust, inclusivity, and a strong sense of community, with approachable, transparent leaders. Regular connection rituals and global coworking access help maintain collaboration across a distributed workforce.
  • Healthy Workload & Retention: Flexible, remote‑hybrid work and dedicated unplug time support balance and well‑being. Sabbaticals, modern office amenities, and adaptable work setups reinforce sustainable ways of working.
  • Recognition, Pride & Shared Success: Pride in the organization is reinforced through frequent celebration of milestones, kudos, and cultural rituals. Equity participation and growth-oriented programs underscore a shared-success mindset.
Considerations About Kong
  • Change Fatigue & Ineffective Decision-Making: Rapid scaling brings evolving processes, leadership transitions, and occasional gaps in rigor and strategy. Shifting direction in certain areas requires ongoing adaptability.
  • Siloed or Unsupportive Culture: A highly distributed model can sometimes hinder cohesion and a consistent sense of belonging. Some teams report a need for stronger managerial support and clearer enablement.
  • Disrespectful or Toxic Atmosphere: Isolated accounts describe periods of increased toxicity within specific functions during leadership turnover. These episodes coexist with broader efforts to sustain an inclusive, respectful environment.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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