Teams at Keywords Studios

The Customer Success Manager will drive product adoption and retention for mid-market gaming clients, working closely with Account Managers. Responsibilities include customer support, communication, analytics, and business strategy to ensure clients achieve their objectives using Helpshift's platform.

The Lead Solutions Architect will design VIP engagement models, develop revenue-focused reporting, and lead consultative sales discussions to enhance player retention for VIP services in gaming.

The Program Manager leads transformation initiatives in marketing and player engagement, managing projects, aligning stakeholders, and integrating AI technologies.