Teams at Keywords Studios

The Community Manager will engage with players, manage social media interactions, create content, report on community growth, and moderate discussions.

The role involves revamping SharePoint and integrating ServiceNow to enhance communication platforms, providing training, and aligning with team strategies.

The Customer Success Manager will drive product adoption and retention for mid-market gaming clients, working closely with Account Managers. Responsibilities include customer support, communication, analytics, and business strategy to ensure clients achieve their objectives using Helpshift's platform.