Jobs at David Lloyd Clubs

Lead and evolve digital solutions architecture across the organization, ensuring secure, scalable, adaptable, and mobile-first hybrid-cloud solutions. Govern architecture, design solutions, maintain technology roadmaps, and manage the digital architecture pipeline. Collaborate with IT, security, data, engineering teams, and external partners to align delivery with business strategy, compliance, cost, and risk considerations while driving innovation and continuous technology optimization.

Make high-volume outbound calls to members who are leaving or have missed payments, with the goal of retaining memberships and reducing company attrition. Manage workload independently, deliver customer service, and identify opportunities to grow membership counts and revenue. The role operates in a fast-paced health and leisure environment and includes commission potential.

Support procurement excellence by improving systems, processes, governance, reporting, and data insights. Lead implementation of a Contract Lifecycle Management solution and identify opportunities to apply AI and automation to contract management, supplier risk, reporting, and operational workflows. Use procurement knowledge, analytical skills, and commercial judgment to deliver sustainable process improvements and measurable business outcomes.

Handles member questions and requests through chat, telephone, and email. Processes membership queries accurately and efficiently while delivering high-quality customer service. The role is fully office-based at a Nottingham membership hub, requiring outbound calling, target achievement, resilience, strong communication, and organization. The advisor works structured shifts as part of a team supporting health and wellness club members.

Handle member queries and requests through chat, telephone, and email; process membership issues accurately and efficiently; and deliver high-quality customer service. The role is fully onsite at the Heston membership hub, follows consistent working hours, engages members proactively, and supports service and membership targets in a fast-paced environment.

Handles member queries and requests through chat, telephone, and email, processing membership issues accurately and efficiently. Provides high-quality customer service, engages members, and supports retention and satisfaction. The role is fully office-based at the Nottingham membership hub, with structured working hours. Success requires outbound calling experience, strong communication and organization, resilience, and the ability to meet performance targets in a fast-paced environment.

Lead indirect tax activities across nine European countries, including approximately 15 VAT returns, real-time reporting, reconciliations, VAT forecasting, risk management, tax authority and advisor liaison, strategic tax support, process automation, and cost control.