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David Lloyd Clubs

Membership Services Consultant - Hatfield

Posted 6 Days Ago
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In-Office or Remote
Hiring Remotely in UK
Entry level
In-Office or Remote
Hiring Remotely in UK
Entry level
Make high-volume outbound calls to members who are leaving or have missed payments, with the goal of retaining memberships and reducing company attrition. Manage workload independently, deliver customer service, and identify opportunities to grow membership counts and revenue. The role operates in a fast-paced health and leisure environment and includes commission potential.
The summary above was generated by AI
£25,441 base salary + uncapped commission, with on‑target earnings (OTE) of £5,000

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and we are on the look out for a passionate Membership Services Consultant to join our team!

Your role will be to work in a fast-paced environment making high volume outbound calls to members who are leaving or members who have missed a payment, in order to help with the overall attrition of the company

You’ll be working in a challenging yet fun outbound calling team, the main focus of this role is to retain members within the business and you will do this by proactively calling our members

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Our perks:

  • Free Club Membership for you and your family!
  • Opportunity to earn commission*
  • 50% Discount on food and drinks.
  • Discounts on Swimming, Tennis Lessons, and Personal Training.
  • Opportunities for Career Advancement through internal training and development.
  • Wagestream App: Get paid on demand!
  • Access to our Benefits Suite.

About you:

  • Experience of outbound calling – high volume Involvement in a fast-paced work environment
  • Ability to use own initiative and manage own workload
  • Customer Service experience
  • Strategic with a commercial edge to seek out and maximise potential to grown count and revenue
  • Involvement in a fast-paced work environment
  • Previous experience of working within the Health & Leisure Industry

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Hatfield, Membership UK

David Lloyd Clubs Belfast, Northern Ireland Office

Scotland And Ireland, Belfast, United Kingdom

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