Teams at Avid (avid.com)

Drive end-to-end product design for Avid Content Core, representing the customer to define and prioritize product stories, collaborate with engineering on implementation, integrate AI into SaaS offerings, engage customers and partners, and ensure workflows, deployment, security, and quality throughout the agile development lifecycle.

Manage and grow relationships with high-value customers, drive onboarding, adoption, and develop success strategies aligned to customer business objectives.

The Senior Enterprise Customer Success Manager leads value-driven partnerships with enterprise customers, guiding onboarding, adoption, and ensuring success with the company's solutions.