Teams at Augment Risk

Own and operate end-to-end claims servicing for treaty and delegated authority reinsurance portfolios. Responsibilities include claims intake, triage, tracking, escalation, bordereaux and reserve coordination, settlement support, stakeholder management, reporting, audit controls, and process improvement. The role requires reducing claim ageing, resolving data and payment issues, maintaining accurate financial status records, and ensuring claims handling aligns with contract terms, authorities, and compliance requirements.

Owns the operational integrity of Lloyds business across placement and servicing. Responsibilities include reviewing operational readiness, coordinating contract and transaction setup, managing reconciliations and exceptions, ensuring accurate premium, claims, bordereaux, and market processing, creating controls and training, and advising on workflows, data requirements, products, and systems changes.

Own technical accounting, reconciliation, settlement, and control processes for Lloyds and reinsurance portfolios. Review contracts and bordereaux, manage premium, claims, commissions, cash, and settlements, investigate accounting breaks, support controls and audits, and collaborate with claims, operations, brokers, and client solutions teams. The role also contributes to accounting automation, data quality improvements, workflow design, and reporting.