Are you a strategic thinker, passionate about user experience, and ready to lead a team shaping the future of financial technology? At Worldpay, you’ll work on some of the most challenging and rewarding problems in the industry. We’re a collaborative, curious, and driven team that values creativity, empathy, and impact.
About the team
We’re a growing UX Design team focused on delivering best-in-class experiences for our customers, partners, and developers globally. We champion user-centric design and foster a culture of openness, experimentation, and continuous learning.
What you will be doing
As a Lead Product Designer, you will drive the vision and execution of our payouts experience, uncovering insight that inform product strategy, while also taking on line management responsibilities for a small team of UX researchers.
You will:
Influence product strategy forming strong relationships with peers in product, engineering and business development teams
Champion the voice of the customer, ensuring our products meet real user needs and deliver measurable business value.
Collaborate cross-functionally with product, engineering, and other stakeholders to align on goals and deliver exceptional experiences.
Lead the end-to-end design process for key initiatives, from discovery through to delivery.
Take ownership of UX specifications, articulating behaviours, processes, flows, journeys and information architecture using maps and diagrams
Manage and mentor UX researchers, supporting their growth, prioritising their work, and ensuring high-quality research practices.
Advocate for design excellence, accessibility, and usability across the organisation.
Foster a culture of experimentation, using prototypes and testing to validate ideas and iterate quickly.
What you bring:
7+ years of UX/Product Design experience.
3+ years of hands-on UX research experience.
Proven ability to lead and mentor others.
Experience in B2B environments and complex systems.
Strong communication and storytelling skills, able to influence at all levels.
Demonstrated success in improving business metrics through design.
Expert proficiency in Figma, Miro, and other design/research tools.
Experience working in Agile/Scrum environments.
Added bonus if you have:
Background in payments or financial products.
Experience designing for cross-platform environments (Web, iOS, Android).
Familiarity with product management and systems thinking.
Passion for human psychology and behavioural design.
Experience scaling design and research practices in large organisations.
Experience of evangelising and instilling UX thinking within a large organisation
What we offer you
A fantastic range of benefits designed to support your lifestyle and wellbeing.
Opportunities for professional education and personal development.
Time to support charities and give back to your community.
A collaborative, inclusive, and fun work environment.
Worldpay perks - what we’ll bring for you
We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.
A competitive salary and benefits.
Time to support charities and give back to your community.
Parental leave policy.
Global recognition platform.
Virgin Pulse access.
Global employee assistance program.
What makes a Worldpayer
At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.
Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.
Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.
Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.
Does this sound like you? Then you sound like a Worldpayer.
Apply now to write the next chapter in your career. We can’t wait to hear from you.
To find out more about working with us, find us on LinkedIn.
#LI-AB1
Privacy Statement
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
