Marsh Commercial, the leading insurance broker in the UK, is seeking a Trainee Insurance Client Manager to support our Private Clients team. This is an exciting opportunity to kickstart your career in insurance with a company that values diversity and client satisfaction. This role will be based in either Edinburgh or Glasgow. This is a hybrid working role that has a requirement of at least four days per week in the office.
The role: Trainee Client Manager
We recruit for potential and not industry experience, we are seeking individuals who aspire to be leading contributors to our business.
This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long-term insurance career.
We will count on you to:
- Handle both new and existing customer enquiries on behalf of the Account Executives.
- Manage administrative processes for new business, mid-term adjustments, and renewals.
- Ensure prompt and efficient handling of client requests in compliance with regulatory guidelines.
- Build relationships with insurers to secure the best terms and pricing for clients.
- Maintain accurate records and documentation of all client interactions and policy details.
What you need to have:
- Previous experience in a client/customer-facing role (e.g., retail, hospitality, food & beverage).
- Strong literacy, numeracy, administration, and communication skills.
- Ability to remain calm under pressure and adapt to changing priorities.
- Excellent organizational skills with the capability to manage multiple enquiries simultaneously.
- Proficiency in Microsoft Office Suite and similar software.
What makes you stand out:
- A desire for a long-term career in the insurance industry.
- A passion for learning and pursuing further insurance-related qualifications.
- Prior insurance experience (not essential but a plus).
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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Marsh McLennan Belfast, Northern Ireland Office
Bedford House, 16-22 Bedford St, Belfast, United Kingdom, BT2 7DX