Similar Jobs at Cloudflare
Cloud • Information Technology • Security • Software • Cybersecurity
The Technical Support Engineer will solve technical issues related to Cloudflare's products, assist customers, and collaborate with the Technical Operations team.
Top Skills:
ApacheCdnCurlDigDnsHTTPIisLoad BalancingMs SqlMySQLNginxPostgresSslTcpdumpTraceroute
Cloud • Information Technology • Security • Software • Cybersecurity
The Security Researcher & Analyst will work on threat detection, application security, incident response, and vulnerability management, utilizing programming skills to enhance security tools and conduct penetration testing.
Top Skills:
GoGrafanaJavaScriptJupyter NotebookPythonRustSQL
Cloud • Information Technology • Security • Software • Cybersecurity
The role involves building AI-powered applications, focusing on full-stack development with JavaScript/TypeScript, collaborating with design teams, and performing testing.
Top Skills:
ApolloCypressD3EnzymeGraphQLJavaScriptJestReactReduxTypescriptWebpack
Available Locations: Lisbon or London
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies. You will focus on providing support on our Core products: DNS, SSL, CDN, Load Balancing, etc..
Examples of desirable skills, knowledge and experience
- You have previous experience working as part of a team in a customer-facing role
- You have experience solving HTTP, DNS and other networking-related problems
- You understand how the Internet works
- You have experience working in a support role where you thrived every time you resolved a ticket
- You are comfortable communicating through various support channels and always put the customer first
- You are a motivated self-starter and always looking to expand your existing skillset
Bonus Points
- You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin
- You are familiar with Cloudflare and have a site actively using our platform
- You have a solid grasp of problem-solving with command line tools (curl/dig/traceroute/tcpdump)
- You are familiar with Nginx, Apache, IIS or any other web servers
- You are committed to gaining a deeper understanding of the following technologies: DNS / CDN - Cache / SSL / Cloudflare Workers
- You have worked with PostgreSQL, MySQL, MS SQL or other database servers
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If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
