Strategic Account Manager

Strategic Account Manager

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are now looking for a Strategic Account Manager to join our Ocean Division in the Nordic Sales Company.

Working within the Ocean Division, you will play a key role in promoting and selling Alfa Laval products and services. You’ll be one of the first points of contact for our customers, ensuring their needs are met with speed, accuracy, and a proactive approach.

This position is ideally based in Sandvika, Norway, but Søborg, Denmark or Flemingsberg, Stockholm are also possible locations.

Due to the wide range of products and solutions offered by Alfa Laval, the scope of the role will be varied.

Key tasks:

• Focus on strategic growth and business development of identified strategic accounts (local and/or international).
• Follow established sales processes and guidelines to promote and sell Alfa Laval products and services.
• Together with the Business Development team, have close involvement in shipowner/shipyard sales, significant or complex retrofit or project opportunities, including quotation and follow-up activities.
• Driving and owning frame/fleet agreements to maximize efficiency and growth. Set pricing strategy and align this across Alfa Laval entities.
• Actively cooperate with other Sales Companies to align on contract discussions and strategic account management.
• Conduct regular account reviews, be present and active in the market, and aware of competitor activities with their customers.
• Provide support to customers throughout the sales process.
• Work with colleagues to continuously improve ways of working and customer experience
• Drive excellence and efficiency in terms of own performance, responsiveness and data analysis to improve ways of working and benefit the customer experience.
• Maintain, build, and grow relationships with key customers, partners and industry bodies as required.
• Travel is part of the role, primarily within the Nordics and Europe. We aim to plan travel in advance as much as possible and support a healthy work-life balance.

To succeed in this position, you bring:

• Commercial or Merchant Marine industry experience, or familiarity with equipment used in the marine sector
• Proven sales performance within a B2B environment
• Experience as a Key Account Manager or in a similar role is an advantage
• Strong business acumen and attention to detail
• Excellent interpersonal skills, with the ability to communicate effectively across all levels of an organization
• Strong communication skills in English and a Scandinavian language (Danish or Norwegian)
• High digital competence, including Microsoft Office and other collaboration tools
• A structured approach to managing tasks and priorities

This is how you will make an impact:

• Manage key accounts in a professional and strategic manner
• Build strong, long-term, and trusted customer relationships
• Use CRM tools consistently and proactively
• Demonstrate strong commercial judgment and execution
• Ensure internal alignment and visibility across the organization regarding key accounts

What’s in it for you? 

Join a dynamic environment that offers exciting challenges and opportunities within an international, open, and friendly culture. At Alfa Laval, we support each other's growth and development to create value for our customers. 

Assessment practicalities 

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this, we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. 

For more information, please contact Britt Burnett, Market Area Manager, Marine Services Nordics - [email protected]

We are reviewing applications continuously, make sure to send them to you as soon as possible before 14th of May.

If the right candidates appear, the advert will be closed earlier.  Due to GDPR, we don’t accept applications sent directly via email.