The Strategic Account Manager maintains relationships with key accounts, drives business development, and ensures customer satisfaction through effective communication and problem-solving.
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.
Responsibilities:
- Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
- Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
- Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
- Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
- Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
- Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Participates in solution development efforts that best address customer needs.
- Engages supplier sales resources to enlist their support and create solutions.
Qualifications:
- High School Degree or Equivalent required; Bachelor’s Degree preferred
- 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
- History of success maintaining and developing key relationships
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
- Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation and problem-solving skills
- Proficiency with CRM software and Microsoft Office
- Self-starter and able to work efficiently under pressure
- Experience in executing in a matrix organization managing multiple stakeholders and projects
- Ability to travel up to 25%
#LI-AJ1
About the TeamAt Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. This posting is for a current, active vacancy intended for immediate hire.
Similar Jobs
Industrial
The Strategic Account Manager will focus on growth of strategic accounts by selling Alfa Laval products, managing relationships, and supporting customers throughout the sales process while collaborating with other Sales Companies.
Top Skills:
Crm ToolsMS Office
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a CRM Architect, you will define solution architectures, drive CRM transformations, consult with stakeholders, and improve processes while ensuring alignment with industry best practices and ServiceNow capabilities.
Top Skills:
MicrosoftPegasystemsSalesforceServicenow
Cloud • Information Technology • Security • Software • Cybersecurity
As a Solutions Engineering Manager, you will lead a team, support customer engagements, mentor new members, and drive business growth while collaborating with various teams to create scalable solutions.
Top Skills:
BashBgpDnsGoHTTPJavaScriptOsi ModelPythonSslTcpTlsUdp
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.



