Partners with People & Culture stakeholders to gather and document business requirements, define user stories and acceptance criteria, map processes, and support Agile solution delivery. Acts as the liaison between business stakeholders, product owners, and technical teams while identifying process improvements, dependencies, risks, and impacts across HR technology solutions, particularly SAP SuccessFactors.
Your role at Dynatrace
Dynatrace is seeking a Senior Business Systems Analyst to support the People & Culture organization within the Strategy & Operations team. This role serves as a trusted partner to stakeholders, helping translate business objectives into clear, actionable requirements that enable successful technology solutions.
The ideal candidate combines strong business analysis, stakeholder management, and process improvement skills with experience supporting HR technology solutions. They are naturally curious, ask thoughtful questions, challenge assumptions, and drive clarity through ambiguity. Success in this role requires the ability to facilitate productive conversations between business and technical teams while ensuring requirements are thoroughly defined, documented, and aligned to business outcomes.
This role supports People & Culture processes and technologies including Employee Central, Employee Central Time, Compensation, and Performance & Goals Management.
- Partner with People & Culture stakeholders to understand business objectives, challenges, and process improvement opportunities.
- Facilitate requirements gathering and discovery sessions to define business needs and expected outcomes.
- Translate business requirements into user stories, acceptance criteria, process flows, and supporting documentation.
- Serve as the primary liaison between stakeholders, Product Owners, and delivery teams throughout the solution lifecycle.
- Support backlog refinement, prioritization, and solution planning within an Agile Scrum framework.
- Analyze end-to-end business processes, identify dependencies, and assess impacts across people, processes, and technology.
- Document current-state and future-state processes, decisions, risks, assumptions, and requirements.
- Provide recommendations on process improvements and solution approaches while maintaining focus on business value and core requirements.
- Communicate priorities, risks, dependencies, and outcomes to stakeholders and leadership.
- Experience supporting SAP SuccessFactors specifically, Employee Central, Employee Central Time, Compensation, and Performance & Goal Management and other HR technology solutions.
- Strong understanding of HR and People & Culture business processes.
- Proven experience gathering, analyzing, and documenting business requirements and process flows.
- Ability to build trusted partnerships and influence stakeholders across multiple functions.
- Experience working in Agile Scrum teams, including user story and acceptance criteria development.
- Proficiency with Jira or similar work management tools.
- Excellent communication, facilitation, and documentation skills.
- Strong analytical and problem-solving abilities with a focus on process improvement.
- Comfortable navigating ambiguity, challenging assumptions, and driving alignment.
- Highly organized, self-motivated, and results-oriented.
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Similar Jobs at Dynatrace
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Supports 4–8 client accounts by analyzing Digital Experience data, using backend traces to identify root causes, and connecting technical performance to business outcomes. The role manages complex engagements, promotes new use cases, presents findings, supports proofs of concept, mentors analysts, and prepares customer and executive deliverables. Strong English and French communication, quantitative analysis, consultative client engagement, and prioritization skills are required.
Top Skills:
AWSDynatraceDynatrace IntelligenceGCPAzure
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Manage regional accounts, monthly US GAAP reporting, balance sheet reconciliations, statutory financial statements, audits, tax compliance, VAT returns, SOX controls, bank reconciliations, and cash flow forecasting. Partner across teams to ensure accurate multi-country, multi-currency records while improving and standardizing accounting processes. Mentor junior accountants and use automation and data tools to increase efficiency.
Top Skills:
Ai ToolsBlacklineExcelMicrosoft Power PlatformNetSuitePower AutomatePower BIPower Query
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Drive enterprise software sales through new customer acquisition and expansion of existing accounts. Manage 7–10 customer accounts and 5–8 prospects, build executive relationships, execute territory plans, conduct demonstrations and events, develop account strategies, coordinate with sales engineering and internal teams, and expand Dynatrace adoption through upselling and cross-selling.
Top Skills:
AWSDynatraceGCPAzureObservability
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
