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Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Owns technical relationships with enterprise Dynatrace customers, driving platform adoption, optimization, success planning, value realization, executive business reviews, risk management, escalations, support case resolution, enhancement requests, and change-window support. Acts as the primary technical advisor and internal customer advocate while coordinating cross-functional teams across Sales, Professional Services, Support, Product, and Customer Success.
