As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on products and platforms that support millions of customers and thousands of colleagues. With a strong investment in becoming a digital-first, engineering-led organisation, M&S is transforming the way technology enables our business and customer experiences across the globe.
We’re looking for a Software Engineering Manager who combines strong technical judgement with a passion for building high-performing teams. In this role, you’ll lead empowered, multidisciplinary engineers to design, build, release and run robust software solutions, working closely with Product and Delivery teams to solve meaningful customer and business problems.
This role sits within the International Pricing domain team, supporting M&S’s International business across stores and online markets outside the UK and Ireland. You’ll lead a team that is central to M&S’s ambitious global expansion plans, building the platforms and services that enable flexible pricing models across different markets and partners. This is a key role in creating scalable, adaptable pricing capabilities that help M&S respond to local market needs, support partner propositions and operate more effectively across international markets.
This is an opportunity to help shape a best-in-class engineering culture, environment and team. If you’re excited by modern technology, large-scale impact and the chance to influence how engineering is done at M&S, this is a place where you can do some of the best work of your career.
Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.
What You'll Do
Your key accountabilities will include:
- Build, mentor and lead a high-performing software engineering team, fostering a culture of collaboration, inclusion, innovation and continuous improvement while balancing people, priorities and delivery outcomes.
- Oversee the planning, execution and delivery of software initiatives, ensuring alignment with business goals, customer outcomes and strategic priorities while proactively managing risks and dependencies.
- Drive engineering excellence through the adoption of modern engineering practices, technical standards, cloud-first approaches and robust build pipelines that support maintainability, extensibility and scalability.
- Ensure operational stability, resilience, security, performance and reliability across team-owned solutions while supporting continuous improvement and progress towards Elite DORA standards.
- Partner closely with Product, Delivery, Design and Architecture teams to shape technical roadmaps, solve complex business problems and maximise the value delivered through shared platforms and modern technology solutions.
Who You Are
Your skills and experience will include:
- A strong software engineering background, with experience across modern architectures, cloud platforms and scalable backend systems.
- A proven track record of building, leading and developing high-performing engineering teams, creating an inclusive environment where people can thrive and grow.
- Strong technical judgement across system design, software architecture and modern engineering practices, with a focus on quality, testing, reliability and operational excellence.
- Excellent leadership, communication, analytical and problem-solving skills, with the ability to influence senior stakeholders and lead engineers and technical partners towards clear outcomes without over-prescribing solutions.
- A DevOps mindset with a strong belief in "you build it, you run it", coupled with a servant leadership approach, strong ownership and the ability to navigate complex technical and organisational challenges.
Desirable Experience
- Knowledge of the retail domain would be advantageous but is not essential.
- Exposure to pricing platforms, pricing strategy, international commerce, or large-scale business systems supporting multiple markets would be beneficial.
- Experience working with modern cloud-native architectures, event-driven systems and enterprise integration patterns.
Tech Stack
Our team uses a range of modern technologies, including:
- Java, Spring, Spring Boot and Micronaut
- React, Next.js, TypeScript and Angular
- Azure Cloud and Kubernetes
- Kafka and IBM MQ
- SQL Server, MongoDB and Redis
- OpenTelemetry and Dynatrace
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market-leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process
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