The Software Engineer will design and implement automation workflows, optimize processes, and collaborate with teams to enhance efficiency. The role involves utilizing AI and various tools to streamline business operations and improve customer delivery.
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Job Description
At Nexthink, we are reimagining how Product Operations and Product Education scale their impact. We are seeking a Software Engineer in the Product Operation team to design and deliver smart automation solutions that simplify business processes, remove manual effort, and help our teams bring value to customers faster.
In this role, you will combine engineering, workflow automation, and AI innovation, leveraging tools such as Microsoft 365, Power Platform, AWS, GitHub Actions, and LLMs to build the next generation of intelligent workflows.
If you excel at the crossroads of technology and business impact, this is your chance to shape how Nexthink operates at scale.
What you'll do
Build & Innovate
Collaborate & Partner
Optimize & Scale
Qualifications
Must-have
Nice to have
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
Permanent Contract and a competitive compensation package.
Amazing centrally located offices near the Bernabeu Stadium.
Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
Up to 25 EUR per month for a gym subscription.
Flexible compensation plan for childcare & public transportation.
Reimbursement of up to 50% of the cost of English & Spanish classes.
Fresh fruit, cookies, soft drinks and protein shakes at the offie.
Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
Bonuses for referring successful hires after three months of continuous employment.
We offer a relocation package to people who are coming from another country.
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
#LI-Hybrid
Job Description
At Nexthink, we are reimagining how Product Operations and Product Education scale their impact. We are seeking a Software Engineer in the Product Operation team to design and deliver smart automation solutions that simplify business processes, remove manual effort, and help our teams bring value to customers faster.
In this role, you will combine engineering, workflow automation, and AI innovation, leveraging tools such as Microsoft 365, Power Platform, AWS, GitHub Actions, and LLMs to build the next generation of intelligent workflows.
If you excel at the crossroads of technology and business impact, this is your chance to shape how Nexthink operates at scale.
What you'll do
Build & Innovate
- Design, develop, and maintain advanced automation workflows using Microsoft Power Platform, Microsoft 365, AWS services, and GitHub Actions.
- Connect systems through APIs and apply AI/LLM intelligence to automate business processes, content generation, and product operations.
Collaborate & Partner
- Work with Product Operations and Product Education teams to identify high-value automation opportunities.
- Share best practices, train stakeholders, and enable teams to leverage automation independently.
Optimize & Scale
- Administer and optimize the automation environment for performance, reliability, cost, and governance.
- Monitor workflow performance, proactively troubleshoot, and iterate for efficiency and accuracy.
Qualifications
Must-have
- 3-5 years in software engineering role.
- Experience designing and building serverless automation pipelines, ideally on AWS or equivalent cloud platforms.
- Understanding of APIs, webhooks, and REST/Graph integrations.
- Strong problem-solving and analytical skills, with the ability to translate business needs into scalable solutions.
- Able to work independently.
- Excellent collaboration and communication skills.
Nice to have
- Experience in business process automation, or a related role.
- Hands-on experience with an automation platform: Microsoft 365 or Power Platform or N8N, etc.
- Experience with packaging, testing, and CI/CD pipelines.
- Ability to apply AI/LLM capabilities.
Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
Permanent Contract and a competitive compensation package.
Amazing centrally located offices near the Bernabeu Stadium.
Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
Up to 25 EUR per month for a gym subscription.
Flexible compensation plan for childcare & public transportation.
Reimbursement of up to 50% of the cost of English & Spanish classes.
Fresh fruit, cookies, soft drinks and protein shakes at the offie.
Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
Bonuses for referring successful hires after three months of continuous employment.
We offer a relocation package to people who are coming from another country.
Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
Top Skills
APIs
AWS
Github Actions
Llms
Microsoft 365
Power Platform
Rest
Webhooks
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