Develop, configure, and customize ServiceNow solutions across ITSM, CSM, mobile, and portal capabilities. Translate business requirements into secure, scalable applications; write and review maintainable code; debug issues; create and execute tests; document functionality; and collaborate with technical teams and stakeholders. The role requires ServiceNow scripting, workflow and integration expertise, strong JavaScript, HTML, and CSS skills, and ServiceNow Administrator and Application Developer certifications.
We are seeking an experienced ServiceNow Developer to design, configure and customise the platform in line with business requirements. You will deliver high-quality, maintainable solutions while working independently and collaborating effectively with technical teams and business stakeholders.
The role is responsible for translating business needs into secure, scalable and supportable ServiceNow solutions across IT Service Management, Customer Service Management, mobile and portal capabilities.
Key Responsibilities
- Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
- Collaborating with cross-functional teams to identify and prioritize business requirements
- Write clean, efficient and maintainable code that follows agreed development standards.
- Conduct code reviews and quality-control checks throughout each project to improve solution quality, efficiency and maintainability.
- Debugging and fixing technical problems
- Producing and running test cases to guarantee software quality.
- Documenting code and application functionality
- Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.
Skills, Knowledge and Expertise
- Three to five years of ServiceNow development experience.
- Proficiency in ServiceNow scripting, workflow development and integrations.
- Experience with software development methodologies such as Agile or Waterfall is desirable.
- IT Service Management (ITSM) and Customer Service Management (CSM) experience.
- Experience with Mobile and Portal development
- Proven problem-solving and analytical abilities
- Excellent communication and collaboration skills
- Strong JavaScript, HTML and CSS skills.
- ServiceNow Certified Application Developer.
- Certified ServiceNow Administrator
About
At ParentPay Group, we believe that when schools run well, students thrive. That’s why we’ve spent decades building the operating system that supports well‑run schools – a seamless layer of tools, insights, and support that makes school life simpler for teachers, leaders, caterers, parents, and students alike.From cashless payments and parent engagement to catering management, library systems, and MIS platforms, we connect the everyday parts of education through simple, secure, and connected tools. What began as a way to make school payments easier has grown into Europe’s leading EdTech group – trusted by over 20,000 schools and 9 million users across the UK and Europe.Every day, our platforms process millions of payments, messages, and data points, quietly working in the background so schools can shine out front. Together, we’re helping schools save time, cut costs, and create more time for learning.ParentPay Group is more than a collection of brands. We are a group of people dedicated to supporting well‑run schools and giving time back to teachers, parents, caterers, admin staff – and most importantly, to students.
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