An Introduction to Primer
Primer is the unified infrastructure for global payments. We give finance and payments teams the visibility and control to reduce complexity, improve performance, and capture more revenue - all from a single platform.
Backed by Sofina, Peak XV Partners, ICONIQ, Tencent, Accel, and Balderton, we're building the payments layer the world's best companies rely on.
Watch our showcase >
Read up on our $100m Series C
Learn more about our culture >
Which team will you be joining?Tech owns identity and access, IT and workplace technology for the whole company. You’d be working in conjunction with our Workplace Tech Engineer and IAM Engineer, helping shape the direction of the team as it grows.
This is a hands-on role. You'll work the access and IT queue with the team, and you'll lead the technical work that shrinks it: the automation, the identity platform and the roadmap. As Primer grows and the team grows with it, there's room for the role to grow too, including into leading the team for the right person.
Tech is an enablement team. It sits alongside Security Engineering, not inside it, and owns the request queue and the tools that keep everyone at Primer productive. Primer is growing fast, and access requests are growing even faster. Our job is to make getting the right access quick, safe and mostly automatic, so people can get on with their work and our security engineers can get back to security.
What you'll be doingWork the IAM, IT and Workplace Tech queue alongside the team, and set the bar for turnaround and quality.
Lead the technical roadmap for Tech and deliver it, starting with SCIM day-1 provisioning, Okta, automated access reviews and device enrolment.
Automate the routine. Use identity tooling, scripting, workflow automation and AI to take repetitive access requests off people's plates.
Run joiner, mover and leaver processes so new starters have what they need on day one and access is removed promptly when it should be.
Keep access controls audit-ready. Work with Security and GRC on access reviews, least privilege and evidence for PCI DSS and SOC 2.
Partner with Security Engineering on the calls that need them, such as privileged access and policy exceptions, and handle the rest within Tech.
Mentor the other engineers on the team, review their work and share what you know.
Track and report on how the queue is doing: volume, turnaround, and how much automation is taking off it.
Senior-level experience in IT, IAM or corporate engineering at a fast-growing tech company
Hands-on with an identity provider (Okta preferred; Entra ID, Google Workspace or similar also welcome), including SSO, SCIM and lifecycle management
A track record of automating manual IT and access work, with scripting, workflow tools or APIs
Experience with SaaS administration and endpoint management (e.g. Jamf, Kandji, Intune)
Good judgement about access: you understand least privilege and know when something needs a security review
Experience owning projects end to end and helping others on the team level up
Clear, friendly written communication. Much of the job is helping colleagues across the business
Nice to have
Experience in fintech, payments or another regulated environment (PCI DSS, SOC 2, ISO 27001)
Experience running access reviews and providing audit evidence
Using AI tools to speed up support and operations work
Experience scaling an IT function through a period of fast headcount growth
You're looking for a management role. This is a hands-on senior engineering role.
You'd rather follow an established playbook. A lot of this is being set up for the first time, and you'll be the one defining how it works.
You prefer to fix requests one at a time rather than remove the reasons they come in. We measure success by how much of the queue disappears.
Shifting priorities frustrate you. We're a growing company and the team's focus will change as we scale.
An initial intro call with a Talent Partner
An interview with the Hiring Manager
Challenge Stage - Contextualised to the role
A final, values-alignment interview
We're building a culture where people can do their best work and be proud of the impact they have. You'll be working with people who are mission-driven, smart, and reflective, and who are genuinely invested in building exceptional products and delivering success for our merchants.
We work remotely, and have done since day one. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships through great remote working practices and thoughtfully designed face-to-face time, including workations, our annual company retreat, and access to co-working spaces across most major cities.
The work is challenging. Scaleups are a challenge, and building category-defining products is a challenge. But there's a meaningful difference between a challenge and a struggle. At Primer, the right challenge comes with the right support: strong onboarding, a collaborative environment, and a team that is genuinely invested in your success. It's never something you face alone.
🌍 We are fully remote and globally distributed; and have been since day one
💰 Competitive share options
🌴 Flexible holiday, with 25 days minimum to be taken
🗣️ Co-working space access across major cities
📅 Workations & Company Retreat
💻 The best equipment for your role
🏠 £500 towards your home office setup
🔎 Generous learning budget
🏥 Private Medical Insurance
📈 A broad set of additional perks and benefits (depending on location)
At Primer, we're dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply. You may be the right candidate for this or other roles.
Primer is committed to the equal treatment of all current and prospective employees and adopts a zero-tolerance approach to discrimination, regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, marriage and civil partnership, or any other background or belief.
