Dynatrace Logo

Dynatrace

Senior Director, Business Operations - Bluebox

Posted 5 Days Ago
Be an Early Applicant
Remote or Hybrid
Hiring Remotely in Vienna
Senior level
Remote or Hybrid
Hiring Remotely in Vienna
Senior level
Lead Bluebox business operations by owning business systems alignment, end-to-end data flows, and operational reporting. Define and govern KPIs, produce reliable business review packs, and coordinate cross-functional integrations with Business Systems, Legal, Compliance, and Security to keep Bluebox running on enterprise-grade systems.
The summary above was generated by AI
Your role at Dynatrace

This role has one job: make sure Bluebox actually runs inside Dynatrace. Not the product — the business. Systems, data, reporting, and the coordination it takes to keep a highly agile operation running on enterprise-grade rails.

Within the Bluebox team, you will be the accountable partner to the Dynatrace Business Systems team. You'll oversee the reporting and analytics that the team uses to run the business every week. Further, you'll manage the end-to-end data flow across every system Bluebox touches, making sure it's clean, consistent, and useful. This is deliberately not a generalist role. It's narrow, technical, and high-leverage.

1. Business Systems Alignment

  • Serve within the Bluebox team as the accountable partner to the Dynatrace Business Systems team.

  • Represent Bluebox in all decisions affecting Business Systems and where close collaboration/integrations are needed - coordinate roadmaps.

  • Translate Bluebox's product-led-growth (PLG) motion into concrete system requirements: subscription models, self-serve conversion flows, usage-based pricing signals, marketplace transactions.

  • Partner with the Dynatrace Legal, Compliance, and Security teams to make sure Bluebox's contract, privacy, and data-handling posture is airtight while still allowing agile execution.

2. Data, Reporting & Analytics Operations
Direct the operational data, metrics, and reporting fabric of Bluebox, produced reliably from available sources of Bluebox and Dynatrace.

  • Define, instrument, and govern the KPI stack to run Bluebox.

  • Build and maintain weekly, monthly, and quarterly business review packs. Reliable, on time, and traceable back to source data.

  • Ensure operational data flows from product telemetry, CRM, billing, and support into a single source of truth for the business; no more offline spreadsheets to reconcile.

3. Cross-Team Alignment & Data Flow Ownership
Guide the end-to-end Bluebox data flow across every system it touches.

  • Map, document, and continuously improve the Bluebox data model.

  • Serve as the translator between Bluebox's speed and the Dynatrace enterprise machinery; coordinating across the Bluebox team and Dynatrace Business Systems and Legal.

  • Be the person who knows how a Bluebox customer moves through the whole system, end to end, and who fixes it when it breaks.

What will help you succeed

Required experience

  • 5–8 years or equivalent demonstrated expertise in Business Operations, Revenue Operations, Strategy & Operations, or Business Systems roles at a SaaS or enterprise software company.

  • Hands-on experience with modern data tools.

  • Deep familiarity with core GTM systems: Salesforce or equivalent CRM, marketing automation, product analytics.

  • Strong program management and cross-functional coordination skills.

What makes you stand out

  • Prior experience bridging a fast-moving product line with corporate enterprise systems. Internal ventures, spin-outs, post-M&A integration, or a startup-scaled-up-and-was-acquired scenario.

  • Direct experience with a product-led-growth (PLG) motion. You know why activation, self-serve conversion, and marketplace transactability are hard, and you've operated them at scale.

  • Fluency in modern data engineering fundamentals. You don't need to be a data engineer, but you should be able to talk and understand the basics of modern data management.

  • Familiarity with AI / developer tools / observability categories.

  • Comfort with ambiguity and a strong proactive approach. Startups inside enterprises reward the people who ship a v1 and iterate, not the people who wait for the perfect brief.

Why you will love being a Dynatracer
  • Dynatrace is a leader in unified observability and security.
  • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
  • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
  • You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
  • Over 50% of the Fortune 100 companies are current customers of Dynatrace.
  • For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.
Compensation and Rewards

In our commitment to pay transparency and equity, the base salary range for this position is € 132,000 to € 165,000 gross per year based on full-time employment. If your capabilities align with a more senior level, we still strongly encourage you to apply.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

Similar Jobs at Dynatrace

19 Hours Ago
Remote or Hybrid
Expert/Leader
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The role involves leadership in Product Management, driving strategic initiatives, collaborating across departments, and transitioning into a Product Leadership role after one year. You will focus on innovation, product vision, and roadmap alignment with market needs and strategies.
Top Skills: Artificial IntelligenceCloud TechnologiesSaas SoftwareSoftware Intelligence
5 Days Ago
Remote or Hybrid
Senior level
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Define and execute strategy and roadmap for an agentic observability platform. Lead cross-functional teams to productize LLM-based autonomous agents, ensure trust, safety, auditability, quality evaluation, go-to-market, pricing, and stakeholder alignment while mentoring product and AI professionals.
Top Skills: Agentic AiAIAWSDevOpsDynatrace IntelligenceGCPLlmsAzureMlObservabilityOrchestration EnginesSre
5 Days Ago
Remote or Hybrid
Expert/Leader
Expert/Leader
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Drive AI integration and product feature development in close collaboration with the CTO and product leadership. Provide technical advice across the product lifecycle, validate technical proposals and internal use cases, analyze technology and market trends, present evidence-based recommendations, improve user experience and operational workflows, and envision customer scenarios to anticipate issues before production.
Top Skills: Agentic AiAi TechnologiesCloud ServicesCloud-NativeContainersDynatraceHyperscalersOrchestration

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account