The D365 CE Senior Functional Consultant will advise clients, design solutions, implement Dynamics 365 applications, and educate users while improving business processes.
As a D365 CE Senior Functional Consultant at Codec, you will serve as a key advisor to our clients, bridging the gap between their business needs and the capabilities of Dynamics 365. You will work closely with clients to understand their processes, design efficient solutions, and ensure successful implementation and adoption.
Key Responsibilities
- Collaborate with clients to gather and document business requirements, ensuring a deep understanding of their needs.
- Conduct business process assessments and provide recommendations for process improvements.
- Design, configure, and customize Dynamics 365 CE applications to align with client requirements.
- Attend workshops and training sessions to educate clients and end-users on Dynamics 365 functionality.
- Provide guidance on best practices for utilizing Dynamics 365 to optimize business processes.
- Collaborate with technical teams for system integrations and data migrations.
- Perform system testing, quality assurance, and issue resolution.
- Assist in the preparation of project documentation and reports.
- Stay up to date with the latest Dynamics 365 updates, features, and industry trends.
- Contribute to pre-sales activities, including scoping, proposal development, and client presentations.
Skills, Knowledge and Expertise
- Bachelor's degree in Computer Science or equivalent work experience.
- Certified in Dynamics 365 or related Microsoft certifications preferred.
- 5-7+ years of experience in functional consulting for Dynamics 365.
- Strong knowledge of Dynamics 365 applications, including, Sales, Customer Service, and other relevant modules.
- Proven experience in gathering and translating business requirements into functional solutions.
- Excellent communication, written communication, and interpersonal skills.
- Analytical mindset with problem-solving abilities.
- Ability to work independently and collaboratively in a team.
- Strong project management and organisational skills
- Exposure to Agile Methodologies
- Experience in creating High-Level Design docs, Solution Deign docs, Fit Gap Analysis
About
Established over 40 years ago, Codec is a multi-award-winning Microsoft Solutions Partner, trusted by public and private sector organisations to deliver impactful digital transformation. With offices in Dublin, Belfast, Cologne, and across Germany, our team of over 300 experts specialises in harnessing the full potential of Microsoft technologies—including Dynamics 365, Power Platform, Azure, and Copilot—to drive innovation, automation, and operational excellence. Codec combines deep industry expertise with a proven track record to help organisations unlock the power of AI and modern cloud solutionsThough originally best known as a hardware reseller, since 2010 Codec has focused on building an outstanding software consulting business with a team of experts implementing enterprise solutions using products from Microsoft and Oracle. Our customer base, revenues and average contract values have grown steadily year on year and we continue to invest in the provision of new product and service offerings.Our team is a careful mix of recent graduates and experienced professionals from a variety of diverse cultural backgrounds. We are a melting pot of seasoned consultants supported by the best talent from the local universities. We have a thriving placement student academy and graduate recruitment programme which grows year on year.This company is an equal opportunities employer
Codec Belfast, Northern Ireland Office
83 Victoria Street, Gasworks Business Park, Belfast, United Kingdom, BT1 4PB
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