Senior Business Analyst

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Senior Business Analyst to support the delivery, modernization, and continuous improvement of procurement solutions with a focus on Source-to-Pay (S2P), Procure-to-Pay (P2P), and vendor management processes. The Senior Business Analyst will collaborate with product owners, business stakeholders, and technology teams to gather requirements, translate business needs into actionable deliverables, support Agile product delivery, and ensure solutions align with organizational objectives. This position will be a full-time contract and hybrid in Manila.

What You'll Do

• Serve as the Senior Business Analyst supporting procurement systems, Source-to-Pay, Procure-to-Pay, and vendor management processes

• Partner with product owners, business stakeholders, SMEs, and IT delivery teams to define, validate, and prioritize business requirements

• Facilitate requirements-gathering sessions, workshops, interviews, walkthroughs, and process discussions

• Analyze current and future-state procurement processes to identify gaps, risks, dependencies, business rules, and improvement opportunities

• Translate business requirements into user stories, acceptance criteria, process flows, functional specifications, and backlog items

• Support backlog creation, prioritization, and refinement to align with business value and delivery objectives

• Collaborate with architects, developers, QA teams, release managers, and vendors to ensure successful solution delivery

• Participate in sprint planning, backlog refinement, reviews, retrospectives, defect triage, and release readiness activities

• Support user acceptance testing (UAT) by preparing test scenarios, validating results, and coordinating issue resolution

• Maintain requirements traceability throughout the project lifecycle, from business need through deployment and post-release validation

• Develop and maintain documentation including requirements, process maps, decision logs, issue logs, and stakeholder communications

• Provide functional support during design reviews, change impact assessments, training preparation, go-live activities, hypercare, and stabilization periods

• Identify and mitigate delivery risks, requirement ambiguities, and stakeholder alignment challenges

What You'll Need

Required:

• Bachelor's degree in Computer Science, Accounting, Information Systems, Business, or a related discipline

• 8–10+ years of experience as a Business Analyst or Senior Business Analyst supporting enterprise system implementations, modernization programs, or product delivery initiatives

• Strong understanding of procurement processes, including:

  • Source-to-Pay (S2P)

  • Procure-to-Pay (P2P)

  • Strategic sourcing

  • Supplier/vendor management

  • Contracts management

  • Requisitions and purchase orders

  • Receiving, invoicing, and payment processes

• Experience eliciting, documenting, analyzing, and validating business and functional requirements

• Strong knowledge of Agile methodologies and Software Development Life Cycle (SDLC) practices

• Demonstrated experience creating user stories, acceptance criteria, process flows, and functional specifications

• Experience supporting backlog refinement, sprint planning, user acceptance testing, and release activities

• Advanced analytical and problem-solving skills with the ability to identify root causes, evaluate alternatives, assess risks, and recommend practical solutions

• Excellent verbal and written communication skills in English

• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, and Project

• Strong stakeholder management and cross-functional collaboration skills

Preferred:

• Experience with procurement or ERP platforms such as Ivalua, Coupa, SAP, Oracle, or similar solutions

• Certifications in Business Analysis, Agile, Scrum, Product Ownership, or Procurement

• Experience supporting procurement modernization or digital transformation initiatives

• Experience working within Agile product delivery environments

• Knowledge of vendor management and enterprise procurement operations

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.