Jobs at CAI (cai.io).

The role involves designing and developing AI-driven automation solutions to enhance the reliability and efficiency of applications, focusing on reducing manual tasks and improving system support through collaboration with teams and stakeholders.

Design, write, and execute manual and automated test plans and test cases using Playwright and other automation tools. Validate data and reports with SQL, log and triage defects with JIRA, collaborate with developers to resolve issues, and support CI/CD pipelines (Jenkins/GitHub Actions). Perform mobile testing and contribute to DevOps testing strategies across releases.

Develop and implement a proprietary streaming media product using Java and modern web technologies, collaborating with cross-functional teams and ensuring scalable solutions.

The Automation QA Engineer will design and execute test plans, validate software quality, and improve testing processes. Responsibilities include managing test cases, collaborating with teams, and performing risk assessments.

The Manual QA Analyst will conduct manual API testing, write test plans, and mentor team members while ensuring compliance with quality standards.

The Automation QA Engineer will execute Quality Assurance activities, design and write test cases, validate software, and collaborate with teams to ensure high quality of software solutions.

The QA Analyst will perform API and backend testing, ensure quality through collaboration with teams, and drive improvements in QA processes.

Provide Level 1 remote support for 40+ hotel properties and corporate office: Office 365 password resets and MFA enrollment, cloud PMS password resets and login/printing/browser issues, desktop support via ManageEngine Endpoint Central, and ticketing with ManageEngine ServiceDesk Plus. Night shift and weekend coverage required.

Provide test data management and automation scripting for applications across IT and Digital teams. Create, update, and execute automated API and UI test scripts (LoadRunner, Katalon), support data and performance testing, collaborate with QA and development leads, and provide first/second level support for projects and production systems. Flexible hours and occasional travel required.

Designs and executes test plans and cases (manual and automated), performs API and mobile testing, validates data with SQL, tracks defects in JIRA, assesses release risk, mentors teammates, and collaborates in Agile/DevOps to ensure software quality.

The IT Operations Analyst will support applications related to Guest Experience Systems, manage Help Desk incidents, document interactions, and execute database updates.

The Fidelio Application Support Analyst provides technical expertise and support for the Fidelio property management system, managing incidents, troubleshooting issues, and ensuring system reliability. The role requires collaboration with cross-functional teams and involves some travel for support purposes.

The Software Developer will collaborate on new software applications using JavaScript and AgilePoint, providing support, documentation, and managing enhancements.

Provide level 1 technical support for hotels, focusing on Office 365 and Cloud-based PMS password resets, along with desktop support tasks.