Sales Engineer - Customer Growth

Job Description
At HiBob, we're on a mission to transform the way organisations manage, engage, and develop their people. As we continue to grow, we're looking for a Sales Engineer to join our Customer Growth team and play a critical role in helping our 5,000+ customers unlock even more value from Bob.
This is a unique opportunity to combine technical expertise, commercial acumen, and customer-centric problem solving. Partnering closely with Account Managers, Customer Success, Professional Services, and Product teams, you'll help customers connect their business goals to powerful solutions within our platform. From leading tailored demonstrations and discovery sessions to shaping scalable technical solutions, you'll act as the bridge between customer challenges and business outcomes.
If you enjoy translating complex technology into meaningful value, building trusted relationships with stakeholders, and influencing product innovation through customer insights, we'd love to hear from you.
Job Requirements

• Experience in Sales Engineering/Solutions Consulting role supporting SaaS and B2B software sales.
• Strong consultative selling skills with ability to translate complex technical details into business value.
• Knowledge of cloud platforms, API integrations, and security principles.
• Excellent communication and interpersonal skills to engage diverse stakeholders, including non-technical audiences.
• Proven problem-solving abilities, adaptability, and a growth mindset.
• Ability to work effectively both independently and collaboratively across teams
• Comfortable using AI tools to boost productivity and buyer engagement
• Curiosity and a willingness to continually explore new technologies
• Bonus: Experience with HR SaaS technology
• Bonus: Multilingual

Job Responsibilities

• Prepare and deliver tailored, engaging technical demonstrations that clearly connect our platform's features to customers' unique business challenges and people-first goals.
• Support multi-threaded discovery sessions with diverse stakeholders to uncover KPIs, strategic initiatives, and pain points.
• Build genuine partnerships with customers through consultative conversations that uncover pain points and strategic objectives-co-creating solutions that drive meaningful outcomes.
• Collaborate cross-functionally with commercial, product, and services teams to understand and translate customer requirements into actionable technical solutions.
• Champion the voice of the customer by providing clear, prioritized feedback to product teams, influencing the evolution of HiBob's platform to better serve the people and organizations we support.
• Leverage data analytics and CRM tools to identify customer needs, track engagement, and drive continuous improvement in sales strategies.
• Proactively identify and mitigate technical risks during customer engagements.
• Lead internal training sessions and share best practices to foster a culture of continuous learning and growth to enhance team capabilities.
• Develop knowledge of integration technologies (APIs, webhooks) and security compliance to ensure customer solutions are scalable and secure.
• Embody HiBob's values by fostering a positive, inclusive environment where teamwork and open communication drive success.

Benefits
HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this:

• Company share options plan - every employee can eventually become a shareHolder
• Cash allowance for health insurance
• Annual vision allowance
• Annual Headspace subscription and wellness benefits
• Travel support (cycle scheme and season ticket loans)
• Work from home allowance - to get your home office set up!
• Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment)
• Bob balance days - Enjoy a company-wide long weekend at the beginning of each quarter
• 2 Social Impact days per year for volunteering
• Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme
• Pension scheme auto-enrolment from day 1
• Fun company and team social events (locally and virtually with our global teams)
• We love birthdays - take the day off and receive a special gift

If this sounds like something you've been looking for, we'd love to have you. Come on, join our village
BELONGING AT HIBOB
Our success depends on our people, and we want HiBob to be a workplace where everyone can feel a sense of belonging and thrive, so we're committed to being proactive at all levels so that our workforce reflects the communities in which we live, work, and hire.
We are open to all talent. All qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class*(*US only).
Please contact us if you'd like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities. We want you to bring the best of you. You can email [email protected] or speak to the recruiter when they arrange a call with you.
We will ask you to share some voluntary personal information as you apply. We want to have an opportunity to consider a diverse pool of qualified candidates. This information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. Please take a few moments to complete it. Hiring Managers do not have access to this information, and we will treat your information confidentially.