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The Account Executive will manage the full sales cycle for the ESM product, work with existing clients to identify new opportunities, and align solutions with customers' business outcomes while staying current on industry trends.
We are looking for a Revenue Operations Manager to join our EMEA revenue operations team.
You will work closely with our UK & Ireland Sales leadership and EMEA Revenue Operations team to drive growth and efficiency within the team.
This is an instrumental role for our revenue operations department, with significant responsibility and impact on the business and its results.
You will be playing an instrumental role for our revenue departments in driving strategy and daily operations and impacting the business.
Please note, this role is based in our London office 3 days a week*
About The Role:
Key responsibilities:
- Work closely with EMEA Rev Ops & Regional Sales leadership teams to identify trends and business opportunities within our existing account base - diving into operational performance and KPIs, product usage, segmentation, user personas, etc.
- Collaborate with the Sales Leadership to drive data-influenced decisions.
- Identify pain points and business opportunities across the pre-sales and post-sales funnel, and lead growth initiatives.
- Be the go-to person for operational and data needs across departments like sales, customer success, partnerships and more.
- Drive Regional Sales specific initiatives, and represent regional needs in broader CRO sales and Ops strategy teams
- Manage dashboards and workspaces, lead data meetings and support day-to-day operations for the Enterprise and Mid-Market segment.
- Analyze large databases of our existing customers and their behavior in order to provide real time recommendations, insights, and business health status
- Lead the ongoing alignment and assignments of books of business for AEs and AMs and SDRs
- Maintain salesforce data hygiene for our Leads and Pipeline opportunity management cycles and drive operational cadence for the daily and ongoing sales operations
Requirements
Requirements:
- 7+ years of experience in revenue operations roles or similar (B2B SaaS preferred)
- Comfortable working with Salesforce (including manipulating large data sets), Google Sheets/ Excel, and BI tools (Looker/Tableau, SQL - an advantage)
- Experience presenting data to management, and translating complex data and trends into clear actionable insights
- Curious, proactive, ambitious, loves solving complex problems and excited to help others and share the success
- Strong collaboration and communication skills - this is key to success in this role
- Curious, independent, rigorous and proactive kind of a person
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