Manage recruitment and staffing for residential and off-season camps, ensuring appropriate staffing ratios, safeguarding compliance, onboarding, training, appraisals, communication, and payroll coordination. Oversee interviews, recruitment partnerships, inductions, staff development, and campus support while collaborating with HR, operations, academic, and finance teams. The role also contributes to programme development, agency visits, campus evaluations, and seasonal operations.
Job purpose
The main purpose of this job is to ensure that all our residential and off season camps are staffed to the correct ratios and staff are prepared for their roles effectively.
Main Duties and Responsibilities
- Ensure all campuses appropriately staffed in line with agreed teaching and programme supervision ratios.
- Ensure recruitment of all staff is in accordance with HR and Safeguarding policies and processes.
- Be the link between the operations & academic team and HR team when dealing with legal and HR issues.
- Ensure training in place to enable all campus staff to perform their roles effectively and efficiently.
- Ensure staff are aware of welfare needs of under 18 students and of their safeguarding duties and responsibilities.
- Ensure staff handbooks in place and updated annually.
- Ensure staff have appropriate resources to carry out their roles.
- Create an environment on campus where staff feel cared for and appreciated for their work.
- Oversee the interview process and scheduling of new applications, conducting senior staff interviews and others where required.
- Find new avenues for recruitment, and look for partnerships that can help access new staff members.
- Oversee the planning and organisation of staff training days and inductions.
- Participate in training days as required.
- Work with the HR and Operations department to identify training and development needs to ensure the delivery of high-quality courses and programmes.
- Implement effective communication practices to ensure staff are aware of their roles and responsibilities.
- Develop and review staff appraisal systems and ensure these are implemented in campuses.
- With the HR & finance departments oversee the payroll system to ensure an efficient service.
Sales and Operations
- Contribute to the development of new programmes.
- Assist in agency visits, fam trips, and presentations.
- Visit campuses to check on overall management and student/group leader satisfaction.
- Support the wider Juniors team in seasonal and non-seasonal operations.
Person Specifications
Statutory requirements
- Eligibility to live and work in in the UK
- Undergo an Enhanced DBS disclosure check or overseas equivalent
Qualifications
- Undergraduate degree in any discipline
- CELTA. Trinity TESOL and / or QTS in English or a Modern Foreign Language with ELT subsidiary
- DELTA or Trinity Dip. TESOL (Desirable)
- CELTYL or YL Extension (Desirable)
Experience and knowledge
- Experience of establishing and maintaining effective policies and processes
- Experience with managing a team and working with staff at all levels
- Good working knowledge of HR practices
- Teaching experience with junior learners across a variety of levels
- Experience of working in a junior residential language school setting or equivalent (Desirable)
- Desire to work within a legal/HR role (Desirable)
- Experience of multi-site management (Desirable)
Skills and abilities
- Outstanding communication skills, both verbal and written
- Excellent organisational skills with the ability to prioritise a varied workload
- An excellent eye for detail and the ability to work accurately and efficiently
- Ability to prioritise workload, work to deadlines and under pressure
- A sound knowledge of Microsoft office with good IT skill
- Ability to function and communicate in a multicultural environment (Desirable)
- Experience of delivering presentations confidently and effectively (Desirable)
Personal qualities
- A fully supportive team member
- A positive, ‘can-do’ approach to work
- Willingness to work flexibly and ‘go the extra mile.
- Acts with integrity at all times.
Disclaimer
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities and may be subject to periodic revision.
Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. This role involves working with children and is exempt from the Rehabilitation of Offenders Act 1974.
Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
We reserve the right to close this vacancy earlier than the advertised closing date should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as early as possible.
About
Oxford International Education Group is a renowned institution dedicated to providing exceptional educational experiences to international students. With a global presence and a commitment to academic excellence, we strive to empower students to achieve their full potential and thrive in a dynamic, interconnected world. We are proud of our culture and have recently been officially certified as a Great Place to Work ©!
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