Join us as a Product Manager and play a pivotal role in shaping the future of banking as Virgin Money Savings and Current Account products are integrated into Nationwide. This is a unique opportunity to influence key product decisions, guide complex migration strategies and make a lasting impact on customer outcomes. We're looking for an experienced product professional with strong expertise in Savings or Current Accounts, who thrives in navigating complexity, building relationships and driving meaningful change across a large scale transformation programme.
As a recognised subject matter expert, you'll work with a wide range of stakeholders to develop and shape product propositions, assess opportunities, influence strategic decisions and help deliver seamless customer experiences. You'll bring a strong background in Financial Services, with experience leading end-to-end product delivery, business change or transformation initiatives, alongside excellent problem solving skills, commercial awareness and the ability to communicate effectively at all levels. A curious mindset, resilience and confidence operating in ambiguous environments will be key to your success.
Reporting into the Retail Product Integration team, you'll be part of a collaborative group focused on delivering outstanding customer outcomes and long-term commercial success. Working alongside product specialists and partnering with teams across the Society, you'll help ensure integration decisions align with Nationwide's strategic objectives while successfully delivering products and propositions that meet the needs of both the business and its members.
We are happy to consider flexible working approaches to help you perform at your best.
This is a 24-month Fixed Term Contract opportunity.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll be located at our nearest regional office or hub. There will be a need to regularly connect with colleagues for collaboration and in some locations you’ll be expected to spend at least two days a week, or if part time you'll spend 40% of your working time, in the office. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
ResponsibilitiesWhat you’ll be doing
As a Product Manager within the Integration team, you'll play a key role in shaping how Virgin Money Savings and Current Account products are successfully migrated into Nationwide. Working at the heart of a high-profile transformation programme, you'll help define customer and product migration strategies, balancing member needs, commercial objectives, operational requirements and risk considerations. You'll assess strategic opportunities, propositions and design decisions, providing insight and recommendations that help shape the future customer experience and product offering.
Acting as a subject matter expert, you'll evaluate product features, pricing, servicing models and customer journeys, identifying opportunities, risks and trade offs to support informed decision making. You'll collaborate closely with colleagues across Technology, Operations, Risk, Legal, Compliance, Finance and Customer teams, influencing key stakeholders and ensuring decisions are supported by robust evidence, regulatory requirements and strong customer outcomes.
You'll also build a deep understanding of products, policies, processes and controls, helping to ensure integration decisions align with Nationwide's long term strategy and operational framework. Through the development of business cases, recommendations and governance papers, you'll play an important role in supporting investment decisions, prioritisation and the successful delivery of a seamless integration journey for members and the business.
About you
To succeed in this role, you'll be an experienced Product Manager with a passion for delivering strong customer outcomes and navigating complex business challenges. You'll bring a blend of product expertise, commercial awareness and strategic thinking, with the ability to influence decisions, build strong relationships and drive meaningful change within a fast-paced Financial Services environment.
As a minimum, you'll have:
A strong track record as a Product Manager with extensive knowledge of Savings, Current Accounts and everyday banking products
Experience within Financial Services, including the development and enhancement of customer propositions
Experience working on transformation, integration or business change programmes where significant product and proposition decisions have been required
Strong commercial, customer and strategic thinking, with the ability to assess opportunities, evaluate trade offs and make well-informed recommendations
Excellent stakeholder management and collaboration skills, with the ability to build effective relationships across a wide range of business areas
Strong business and commercial acumen, including experience developing business cases and supporting strategic investment decisions
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
QualificationsThe extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
Please note that should you be successful in securing this role, the job title on our internal systems will be Product Manager.
