Jobs at Nationwide Building Society

Provide front-line banking support in branch, by phone and online. Handle transactions and queries, guide customers to products and digital tools, follow processes to protect customers, and work with colleagues to deliver excellent service in a busy branch environment.

Lead fraud and economic crime risk and control assessments during a major integration programme. Perform root-cause analysis, identify vulnerabilities and remediation, design and implement controls across detection, prevention and monitoring, and advise senior stakeholders on regulatory compliance (FCA, AML, sanctions). Collaborate with cross-functional teams to embed resilient fraud controls and produce clear governance and impact assessment documentation.

Manage and grow an existing agricultural lending portfolio across a regional area. Build farmer relationships, identify growth opportunities, ensure risk and compliance alignment, conduct financial analysis and due diligence, collaborate with sector leadership, and support sustainability and net-zero objectives while providing excellent customer service.

Lead technology risk and control services for CIO portfolios, perform risk and control assessments, analyse loss events, provide risk intelligence and decision support, and collaborate across GRC and business risk teams to improve controls and ensure safe execution of technology and change delivery.

Develop, support and maintain Ab Initio Continuous Flow and Batch graphs, build ETL/data integration workflows, ingest/process data via Kafka and relational databases, perform testing, deployment and production support, monitor pipelines and resolve data quality issues.

Lead Change GRC for the Change Portfolio, embedding risk practices across change lifecycle. Provide expert risk and control insight, maintain frameworks, drive RCSA/KRI/KCI reporting, scenario analysis, automation adoption, and partner with COO GRC, portfolio teams and senior stakeholders to enable risk-informed decisions and safe delivery of change.

Manage and expand a portfolio of agricultural business customers across the UK through lending, deposits, relationship management, and tailored banking support. Evaluate financial performance, credit risks, and growth opportunities; prepare credit papers; monitor financial stress; ensure FCA and internal compliance; and develop new business through professional networks. Provide market insights, cross-selling, and strategic support to farmers while maintaining excellent customer service and portfolio profitability.

Lead and support the Trade Operations function to deliver accurate, timely trade finance services. Provide technical expertise on trade finance products and ICC rules, oversee governance, controls, audit readiness and regulatory compliance, and collaborate with Financial Crime and Risk. Drive process simplification, automation and technology adoption, implement operational improvements, and coach team members to build capability and deliver strong customer outcomes.

Lead engineering and operate Nationwide's Finance Data Lakehouse. Provide strategic technical leadership, establish engineering standards and governance, manage multidisciplinary teams and suppliers, ensure secure scalable data products for financial and regulatory reporting, and partner with senior stakeholders to deliver data modernisation outcomes.

Lead product integration of Virgin Money savings and current accounts into Nationwide. Define migration strategies, assess propositions, manage trade-offs between customer outcomes, commercial objectives, operations and risk, and produce business cases and governance papers. Act as subject matter expert, collaborate across Technology, Operations, Risk, Legal, Compliance, Finance and Customer teams to influence decisions and ensure delivery of seamless member experiences during a large-scale transformation.

Lead integration of Savings and Current Account products into Nationwide. Define migration approach, shape propositions, assess migration options, build business cases, and guide cross-functional stakeholders. Manage and inspire a team of product specialists, drive strategic decisions, and ensure customer-focused, compliant, and commercially viable outcomes across a major transformation programme.

Use large internal and external datasets to produce management information, pricing proposals, forecasts and ad-hoc analysis. Turn complex data into clear recommendations to influence senior stakeholders and support strategic decision-making across Banking & Savings.

Provide mortgage advice to members via video/phone, guide applicants through mortgage products and the simplified advice journey, manage appointments, identify cross-sell opportunities, collaborate with and coach colleagues, and adhere to target operating model while balancing independent and team work.

Provide second-line oversight of third-party and supplier risk: review critical vendor arrangements, assess compliance with outsourcing and resilience regulations, conduct assurance and continuous monitoring, challenge first-line risk assessments, report findings to senior management, and support enhancements to third-party risk frameworks and policies.

Provide in-branch and telephone customer service, handle transactions and queries accurately, promote digital services and appropriate banking products, support colleagues in a busy branch, follow processes to protect customers, and complete initial training to deliver trusted, empathetic banking support on the high street.