Jobs at Nationwide Building Society

Lead a specialist Fraud Analytics team to design, optimise and operate payment fraud and scam detection. Translate fraud risk into data-led detection strategies, manage systems and rules engines, collaborate with Fraud Operations, Risk and Technology, influence senior stakeholders, and drive continuous improvement to reduce customer harm and financial loss.

Lead fraud analytics workstreams, design detection strategies, build queries and analyses (SQL/SAS/Python), deliver data-driven insights, consult with stakeholders, mentor juniors, and recommend solutions to reduce fraud while preserving customer experience.

Provide in-branch, phone and online customer support handling transactions, queries and product guidance. Deliver excellent service, follow processes, escalate concerns, collaborate with colleagues, and help customers use digital banking tools.

Lead end-to-end management of complex employee relations cases (investigations, hearings, appeals, whistleblowing), advise and coach senior leaders, deliver training and ER surgeries, identify trends and drive continuous improvement to enhance operating model and ownership.

Support Finance change initiatives by scoping, designing and executing data-heavy functional, regression and UAT tests. Work with SMEs to validate data, log and track defects, automate/script validations, and report testing progress to ensure solutions meet business requirements in a regulated environment.

Manage and grow an existing agricultural lending portfolio across a regional area. Build farmer relationships, identify growth opportunities, ensure risk and compliance alignment, conduct financial analysis and due diligence, collaborate with sector leadership, and support sustainability and net-zero objectives while providing excellent customer service.

As a Senior Consultant Risk & Controls Partner, you'll lead fraud risk assessments, collaborate with experts, and ensure effective fraud prevention strategies are implemented across projects.

Lead and grow unsecured lending distribution channels and partnerships (including aggregators and key partners) to drive commercial performance, excellent customer outcomes, and seamless journeys. Set channel strategy, manage senior relationships, lead a high-performing team, and collaborate across the business to deliver Nationwide's growth ambitions.

The Business Development Director will drive new commercial lending opportunities, manage relationships, and oversee deal processes, ensuring risk and compliance. They must possess strong financial acumen and customer-first behavior.