Product Manager I (Investor Communications)

WHO WE ARE

Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our clients' customers. 

Collectively, AFS creates an environment in which companies with the biggest ideas in fintech are empowered to change the world. As a global organization, we have offices in Austin, Dallas, Chicago, New York, Portland, Belfast, and Manila.

If you are seeking a fast-paced and entrepreneurial environment where you'll have the opportunity to make an immediate impact, and you have the guts to change everything, this is the place for you. 

AFS has received a number of prestigious industry awards, including:

• 2021, 2020, 2019, and 2018 Best Wealth Management Company - presented by Fintech Breakthrough Awards

• 2021 Most Innovative Companies - presented by Fast Company

• 2021 Best API & Best Trading Technology - presented by Global Fintech Awards

ABOUT THIS ROLE

The Product Manager I (Investor Communications) is a vital team member who supports the investor communications product development team. The investor communications team performs product development for regulatory and transactional communications at scale, including statements, trade confirmations, tax documents, proxy and shareholder materials, and disclosures. You will support the digital delivery (email, in-app, push) and paper fulfillment via third-party vendors, observe investor preference and consent experiences, and ensure accuracy, timeliness, and compliance across all channels. You’ll partner with Engineering, Compliance, Operations, Client Success, and external vendors to deliver a resilient, API-first communications platform for our B2B2C clients and their millions of end investors.

Duties/Responsibilities

• Collaborate with product owners and technical teams to gather and document requirements for new investor communication products or updates to existing ones.

• Assist in defining investor communication product specifications, including data sources, formats, and integration points, ensuring alignment with business and user needs.

• Coordinate day-to-day project tasks, such as scheduling meetings, monitoring progress, and reporting on potential issues to the relevant stakeholders.

• Participate in user testing and quality assurance efforts to validate that delivered investor communication products meet specified requirements and quality standards.

• Communicate with cross-functional stakeholders (engineering, analytics, and business teams) to clarify scope, gather feedback, and resolve issues.

• Support the creation and maintenance of documentation, including user guides, FAQs, and best practices for investor communications product usage.

• Assist with tracking and reporting product performance metrics (e.g., usage, adoption rates, or data quality) to help identify areas for improvement.

• Stay informed about emerging trends, tools, and best practices related to investor communication products, actively suggesting opportunities to enhance efficiency or usability.

Education and/or Experience

• Bachelor's degree in Computer Science, Data Science, Mathematics, Statistics, Economics, Finance, or related quantitative field

• 2+ years of prior work experience in product management

• Experience in financial services a plus

Required Skills/Abilities

• Ability to understand technical concepts and communicate them effectively to non-technical stakeholders.

• Strong organizational and time-management skills, capable of juggling multiple tasks and meeting deadlines.

• Good problem-solving skills and attention to detail, ensuring data products meet defined objectives and quality standards.

• Experience using project management tools (e.g., Jira, Trello, or Asana) is a plus.

• Team-oriented mindset with excellent interpersonal skills, able to work collaboratively across different disciplines.

Work Environment

• This job operates in a hybrid, office environment 2 days per week.

#product management #associate #full-time #LI-DM1 #AFSUK

​Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Rewards

We offer a robust package of employee perks and benefits, including a market-leading salary with an annual bonus, 28 days of annual leave plus 10 Northern Ireland national holidays, a training and development budget, and a pension matched up to 7%. Our benefits also cover private health insurance for medical, dental, and optical care, and life insurance. We emphasize work-life balance with flexible working hours, parental leave, a modern city center office, and a hybrid work schedule that allows for greater flexibility by partially working from home. Additional perks include monthly catered lunches, unlimited drinks and snacks, hackathon events, poker tournaments, and a charitable matching gift program.

EEO Statement

Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability Statement

Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.