Oxford Nanopore Technologies Logo

Oxford Nanopore Technologies

Post Market Surveillance Specialist

Reposted 10 Days Ago
Be an Early Applicant
In-Office or Remote
Hiring Remotely in United Kingdom
Mid level
In-Office or Remote
Hiring Remotely in United Kingdom
Mid level
Coordinate and run post-market surveillance activities for IVD and RUO products. Monitor complaints for safety signals, lead investigations and health hazard assessments, triage and escalate reports, link findings to risk management, and improve PMS processes while reporting to senior regulatory affairs and educating stakeholders.
The summary above was generated by AI

Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. 

The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. 

The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. 

The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. 

With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries!

We are looking for a proactive and highly collaborative Post Market Surveillance (PMS) Specialist to own the coordination of all post-market activities for our diverse product portfolio spanning both In Vitro Diagnostics (IVDs) and research use (RUO) products. 

As our PMS Specialist, you will be the core of our post-market operations. You will work cross-functionally with global teams to ensure our products maintain the highest standards of regulatory compliance.

The Role….

  • You will take full coordination responsibility for our PMS activities, providing vital and regular updates directly to senior regulatory affairs colleagues and the wider business. 
  • Your persuasive communication skills and collaborative approach will empower you to lead cross-functional teams and drive critical investigations. 
  • We want you to challenge the status quo. You will have the space to review our current PMS processes, find efficiencies, implement improvements, and track changes in the regulatory landscape. 
  • You will collaborate with multi-disciplinary, fast-paced teams who are located both in the UK and internationally. 

Duties will include….

  • Organise and run regular PMS activities aligned with our Quality Management System (QMS), regulatory requirements, and international standards. 
  • Proactivity monitor complaint data for safety signals and act accordingly. 
  • Partner closely with customer and technical services to gather, triage, and escalate product and customer reports. You will also lead monthly reviews to spot trends and detect potential issues.  
  • Deliver the Health Hazard Assessments as part of our vigilance process requirements, and generate required actions plans as necessary. 
  • Coordinate cross-functional teams to conduct deep-dive investigations, analyse findings, and write detailed reports to wrap up issues effectively. 
  • Maintain an active link between PMS findings and product risk management activities. 
  • Share your expertise by educating staff members on PMS requirements and contributing your insights to key management review meetings. 

What we’re looking for….

You are a solutions-oriented professional who thrives in a fast-paced environment enjoys the challenge of managing change. You know how to break down complex scientific or regulatory details so they make sense to both technical and non-technical teams. You are comfortable operating with incomplete information and are able to formulate actions and responses to open questions. 

Your Background:

  • Education: You hold a science or engineering degree. (e.g., molecular biology,  engineering or other related fields). 
  • Experience: You bring 3 or more years of experience working within a regulatory affairs department in the diagnostics (preferred) or medical device industry, with a strong focus on PMS processes. 
  • Regulatory Knowledge: You have a solid working knowledge of ISO 13485:2016, 21 CFR, ISO 14971:2019, and EU IVDR (or MDR), FDA, and MDCG guidelines. 
  • Key Skills: You are a gifted writer, a natural team player, and a sharp problem solver who knows how to prioritize, multitask, and delegate. 

If you are a positive, driven regulatory professional who loves solving puzzles rather than just presenting problems, we want to hear from you. 

This is a hybrid role with office attendance being required on an occasional adhoc basis.

We offer outstanding benefits to include an attractive bonus, generous pension contributions, private healthcare and an excellent starting salary.

If you are looking to utilise your skills to really make a difference to humankind, then consider joining our team and apply today!

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

#LI-JC1

#LI-hybrid

About Us

Oxford Nanopore Technologies: Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere. The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis. The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins. The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments. With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.

Similar Jobs

3 Hours Ago
Remote or Hybrid
United Kingdom
Mid level
Mid level
Healthtech • Information Technology • Security • Software • Cybersecurity
Manage a strategic international customer portfolio by driving value realization, product adoption, renewals, retention, and expansion. Build executive relationships, lead solution assessments and business reviews, coordinate internal resources to resolve challenges, and maintain account plans and health metrics in Gainsight. Provide customer insights, develop success stories, support advocacy initiatives, and communicate recommendations to leadership. The role requires fluent French and English, strong technical comprehension, presentation skills, and experience aligning complex software solutions with customer objectives.
Top Skills: CybersecurityGainsightIdentity And Access Management (Iam)Microsoft PowerpointSecurity Operations
5 Hours Ago
Remote or Hybrid
Internship
Internship
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Supports project management teams during a 12-week internship by coordinating internal initiatives, maintaining documentation and status reports, organizing meetings and materials, tracking action items and deadlines, and supporting team communications. The role provides hands-on experience coordinating client engagements and process-improvement projects within a cybersecurity environment.
Top Skills: Ai TechnologiesAsanaGainsightJIRASalesforce
10 Hours Ago
Remote
UK
Mid level
Mid level
Artificial Intelligence • Software
Deliver onboarding and implementation programs for EMEA customers, guiding them from sales handoff through value realization. Build customer relationships and champions, manage goals and adoption plans, identify and mitigate risks, document progress and outcomes, and communicate customer feedback across Product, Engineering, Design, Sales, and Enablement. This founding regional role will help establish Fieldguide’s international onboarding function.

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account