Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.
We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.
The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Digital Workplace and Cyber Security & Networking.
Values: Open, Bold, Trusted
Trusted Partners:
- Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
- HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
- Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
- Fortinet: Elite VIP Program – one of only 2 in the UK
- AWS: Advanced Solution & Managed Service Provider Program
People Administrator
Why This Role?
We're looking for a People Administrator to support the smooth delivery of core People operations across the employee lifecycle. You'll play a vital role in ensuring employees, managers and stakeholders receive a professional, efficient service while maintaining accurate records, supporting compliance activities and helping create a positive employee experience. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment and wants to develop their career within a busy People function.
What You'll Be Doing
- Managing administration across the employee lifecycle, including contracts, contractual changes and leaver processes
- Coordinating onboarding activities including right-to-work checks, references, DBS checks, inductions and probation administration
- Maintaining accurate employee records and updating People systems with employee changes
- Supporting absence administration including sickness, parental leave and other leave requests
- Administering employee benefits, enrolments, amendments and employee queries
- Responding to employment references, including mortgage, visa and ex-employee requests
- Supporting compliance activities, audits and record management to ensure data accuracy
- Producing People reports and management information to support business decision-making
- Assisting with annual People processes including salary reviews, benefits renewals and policy updates
- Supporting People projects and continuous improvement initiatives across the People Operations function
What We're Looking For
Essential
- Previous experience in a People Administration or HR Administration role
- Experience maintaining employee records and working with HR systems
- Strong administrative skills with proficiency in Microsoft Word, Excel and PowerPoint
- Excellent attention to detail and commitment to data accuracy
- Strong organisational and prioritisation skills
- Ability to handle confidential and sensitive information professionally
- Strong communication and interpersonal skills
- A collaborative and customer-focused approach
Desirable
- Experience supporting employee benefits administration
- Experience preparing People reports and management information
- Previous exposure to compliance, audit or policy administration activities
- Experience supporting onboarding and employee lifecycle processes
- Knowledge of parental leave, flexible working or absence administration
Why This Opportunity Stands Out
- Broad exposure across the full employee lifecycle
- Opportunity to support a wide range of People Operations activities
- Involvement in People projects and business-wide initiatives
- Exposure to compliance, reporting and employee experience activities
- Varied workload within a fast-paced and collaborative environment
- Opportunity to build expertise across multiple areas of HR and People Operations
Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.
At Telefónica Tech, we believe inclusion is the bridge that empowers everyone to be their authentic selves. We celebrate and respect our differences because diversity drives innovation and makes us stronger.
Be yourself with us, and feel that you belong.
We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
We are also committed to equity, accessible hiring practices, and creating an inclusive culture through many means including TogetHer (Women's network) and our Employee Resource Groups which include Diversity and Inclusion, Telefónica Tech Pride, Neurodiversity, ELEVATE (African and Caribbean heritage network), and Sustainability.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.
