Jobs at Telefónica Tech

Supports People Operations across the employee lifecycle, including contracts, onboarding, right-to-work and DBS checks, employee records, absence and benefits administration, references, compliance, reporting, annual HR processes, and continuous improvement projects. The role requires accurate HR system maintenance, confidential information handling, strong administration, communication, organization, and customer-focused support.

Supports core finance processes including accounts payable, purchase order review, supplier queries, reconciliations, sales invoicing, employee expense reviews, financial record maintenance, and ad hoc reporting. The role requires accuracy, organization, numerical confidence, discretion, clear communication, and collaboration in a busy finance environment.

Serves as the first point of contact for customers reporting IT issues. Responsibilities include answering calls and queries, logging detailed tickets, resolving basic incidents where possible, proactively addressing customer needs, and maintaining excellent customer service through telephone, email, and customer portal interactions.

Prepare and review monthly management accounts, balance sheet reconciliations, revenue recognition and lease accounting (IFRS). Supervise purchase ledger, manage intercompany reconciliations, coordinate external audit, support internal controls, and act as Microsoft Dynamics superuser while providing technical accounting and reporting support across the finance function.

Lead design, development and delivery of complex ServiceNow solutions. Build custom apps, integrations and automations, run technical workshops, support pre-sales, produce architecture and documentation, mentor developers, enforce governance, and manage upgrades and platform performance.

The Business Process Consultant will assist Service Architects in service design for health services, supporting implementation and improving IT service processes within Telefónica Tech.

Lead assessments, workshops, design and full lifecycle implementation of Dynamics 365 Finance & Supply Chain solutions. Support pre-sales, run POCs, define integrations, coach teams, and ensure solution compliance and delivery quality for digital transformation programs.