The Operations Associate will manage vendor sourcing, delivery schedules, order processing, and customer service while supporting logistics and IT needs.
WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Position Overview:
Due to continued business growth, EOS are seeking an Operations Associate to help fulfil and exceed the company’s service delivery requirements.
Daily Duties:
- Sourcing and liaising with third party vendors globally to provide IT & AV equipment
- Manage delivery timescales, mitigating delays and reporting such to management
- Working closely with key internal and external stakeholders
- Providing a high level of customer service to our clients, some of which are leading global IT organisations
- Proactively plan and organize inbound and outbound deliveries to meet implementation dates
- Carryout purchase order processing
- Undertake training as required or as identified by management for the proper execution or development within your role/company.
- Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder
Essential Criteria:
- Excellent written and verbal communication skills
- Highly IT literate and proficient in Microsoft Office software programs (Outlook, Word, Excel)
- Strong numeracy skills and analytical ability
- Efficient time management skills, with ability to manage workload and prioritize tasks
- Able to work as part of a team in a fast moving, growing global company
- Evidence of excellent organisational and proactive problem solver, who can think on their feet to overcome issues with supply.
- Can maintain a high standard of work, even when working under pressure and handling multiple issues
- Be a motivated, self-starter, who can demonstrate a high level of accuracy and attention to detail in their work.
- Be flexible and adaptable to change to meet the needs of the customer working across different time zones.
Desirable Skills:
- Degree in Business/IT management or related business discipline is desirable but not required
- Demonstrable experience working in either a Procurement/Customer Service/IT or Logistics role
- Experience of Audio Visual/Video Conferencing and Networking environments
- Experience using ERP systems e.g., Sage X3, QuickBooks
- A firm knowledge of the supply chain process
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
#LI-CT2 #IND #LI-Onsite
EOS IT Solutions Banbridge, Northern Ireland Office
10 Cascum Cresent, The Boulevard, Banbridge, United Kingdom, BT32 4GL
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