At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewAt Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Join our Shared Platform services team as a Network Engineer, where you will be instrumental in the planning, designing and implementation of new networking solutions all whilst providing critical support for existing infrastructure. These solutions have multiple products deemed as critical national infrastructure and operate on an Infrastructure-as-a-Service (IaaS) platform.
Job Description
This role is primarily remote, with travel to UK locations. This may extend to international locations also.
About the Products You Will Support:
Guardian is a call taking & dispatching platform used by emergency service operators across the UK & Europe. We help 999 or 101 operators answer calls from the public and dispatch out nearby responders, enabling the right response when every second counts, and ultimately helping our customers save lives.
Pronto is a digital notebook service providing front line police officers with access to national systems to obtain information quickly and efficiently when working within their communities. Pronto also allows for digital evidence collection which can be used as evidence in juridical processes, location services for fast dispatching of officers, and a range of many other tools to aid in an officers day to day activities.
Our Team Structure:
Our team is structured into distinct streams: networking, virtualisation, and Infrastructure. These teams collaborate closely to manage all facets of the infrastructure. Our primary goal is to provide optimal service for the hosted products and, ultimately, for our customers who are dedicated to protecting our communities.
The infrastructure is going through rapid changes in every aspect over the next year. You will succeed in this role if you are a person who wants to learn new technologies in a fast paced environment, have a willingness to get involved with different projects all whilst maintaining the demanding Service Level Agreements of our existing hosted solutions.
Operational Responsibilities:
Manage and support networking operations across multiple Motorola sites and customers remote sites.
Maintaining the firewall rules, routing policies, NAT and security objects across multiple different technologies.
Design, Review & Maintain network documentation and topology diagrams.
Work with third party vendors to troubleshoot outages / circuits faults etc.
Participating in an on-call rotation (begins after 6 months of service)
Conduct capacity planning, performance tuning and optimisation.
Ensure compliance with security policies and regulatory requirements from a public sector perspective, such as ISO 27001, Cyber Essentials and NCSC Security best practices.
Travel to any of our internal or customer sites as necessary, these are currently all located in the UK but may entail international travel.
Support the Incident Management team in ensuring efficient delivery and resolution of incidents and problems with a solution.
Continuous personal and professional development in keeping abreast of emerging industry and technological trends and threats.
Basic Requirements
3 years minimum experience in a similar role.
Ability to attain NPPV3 and SC clearance.
Must be a resident of the UK for a minimum of 5 years to obtain.
Communication Skills:
Must effectively be able to articulate network concepts and solutions to diverse audiences, including technical peers, non-technical stakeholders, customers, and internal staff.
Network Infrastructure
Strong understanding of Layer 2 and Layer 3 networking concepts (VLANs, routing protocols, subnetting, STP).
Hands-on experience with Aruba Switches (or other vendors e.g. Cisco, HP, Juniper).
Experience in managing and troubleshooting private circuits.
Experience with WAN technologies (DIA, IPSEC over internet, EWLs).
Routing Infrastructure
Strong understanding of routing protocols (OSPF / BGP).
Experience in designing and maintaining multi-site routing topologies.
Experience in troubleshooting routing problems (routing loops, asymmetric routing, route redistribution issues etc)
Firewalls & Security
Administration of a large firewall estate across multiple sites (Fortinet / Checkpoint).
Experience in writing, reviewing, and maintaining firewall rulesets aligned with the operational policy and security standards.
Familiarity with NAT (static / dynamic / PAT), UTM features, IDS/IPS policies.
Knowledge of VPN technologies (IPSEC, IKEV2, route based).
Monitoring & Security
Experience with taking packet captures and using analysis tools such as wireshark to troubleshoot connectivity issues.
Experience with network monitoring (Grafana/Prometheus/Solarwinds/Fortianalyser).
Experience in identifying security best practices when deploying solutions.
Desirable Experience:
Experience with SD-WAN solutions (Fortinet SD-WAN)
Basic understanding of SD-WAN configuration such as overlay and underlay, path selection, link monitoring etc.
Experience with SIP technologies.
Experience with SDN technologies (VMWare NSX, Cisco ACI, OVN)
Experience with RedHat Openshift solutions.
In return for your expertise, we’ll support you in this new challenge with coaching & development every step of the way. Also, to reward your hard work you’ll get:
Competitive salary and bonus schemes
Two weeks additional pay per year (holiday bonus).
25 days holiday entitlement + bank holidays.
Attractive defined contribution pension scheme.
Company Car Scheme
Private medical insurance.
Employee stock purchase plan.
Flexible working options.
Life assurance.
Enhanced maternity and paternity pay.
Career development support and wide ranging learning opportunities.
Employee health and wellbeing support EAP, wellbeing guidance etc.
Carbon neutral initiatives/goals.
Corporate social responsibility initiatives including support for volunteering days.
Well known companies discount schemes.
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Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanYesCompanyMotorola Solutions UK Limited
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
