Similar Jobs at HiBob
HR Tech • Information Technology • Professional Services • Sales • Software
Manage a portfolio of B2B SaaS customers, driving adoption, value realization, renewals, expansion, and retention. Build account relationship frameworks, lead business reviews and success planning, identify churn risks, and develop mitigation strategies. Serve as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales. Provide product enablement, monitor customer health and KPIs, and guide clients on HR trends and workforce technology.
Top Skills:
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HR Tech • Information Technology • Professional Services • Sales • Software
Manage and develop a team of customer success managers serving mid-market and enterprise SaaS customers. Build account success plans, lead business reviews, strengthen stakeholder relationships, protect renewals, drive expansion and advocacy, and reduce churn through customer health analysis. Collaborate with Product, Development, Marketing, and Sales while meeting retention and growth KPIs. Act as a trusted advisor to customers and champion their needs internally.
Top Skills:
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HR Tech • Information Technology • Professional Services • Sales • Software
Own and grow HiBob’s EMEA venture capital partner channel by recruiting and onboarding VC firms, activating portfolio companies, developing partnership plans, and generating qualified pipeline and revenue. The role manages senior stakeholder relationships, tracks channel KPIs, builds repeatable partnership processes, collaborates with Sales, Marketing, and Customer Success, and represents HiBob at investment events. Requires commercial partnership experience, VC or investor ecosystem knowledge, and a builder mindset.
Job Description
This means you do not require a visa under the Skilled Worker route or other employer-sponsored schemes. HiBob may only be able to consider candidates who already have the right to work in the UK without the need for sponsorship.
Job Requirements
Job Requirements
Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have nearly enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us.
- Minimum of 5 years of experience in enablement with at least 2 years in a people management capacity.
- Experience working in global SaaS environments.
- Experience in customer-facing roles.
- Strong leadership and team management skills with a proven ability to inspire and develop high-performing teams. Team-oriented and empathetic.
- Leverage data and has a strong experience in assessing business metrics to identify productivity gaps (and solutions) alongside our program managers, developing a robust analysis of enablement initiatives.
- Excellent stakeholder management experience, with a track record of creating alignment with cross-functional teams and delivering quality products within tight timeframes.
- Proven history of managing and implementing successful change initiatives.
- Multilingual capabilities are a bonus.
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If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
