Manager, Engineering I

Job Description

You’ll shape the team’s technical excellence by driving sound architectural decisions, raising engineering standards, and ensuring our systems are resilient, scalable, and easy to evolve. Your influence will streamline development workflows, reduce friction, and create an environment where engineers can move quickly without compromising quality. You’ll strengthen our operational readiness by improving incident playbooks, observability, and team preparedness. Through clear communication and structured planning, you’ll enable predictable delivery, better alignment with stakeholders, and a culture of continuous improvement. Your leadership will directly improve reliability, developer experience, and long-term product stability.

• You will lead a team of around 4–6 software engineers, balancing hands-on technical leadership (about 40%, including coding and technical decisions) with people management, planning, and delivery execution.
• Working effectively with product managers, other engineers and business stakeholders on projects.
• Guide the team toward pragmatic architectural choices that balance scalability, security, cost, and simplicity.
• Establish and reinforce coding standards, patterns, and best practices through thoughtful code reviews and documentation.
• Identify workflow bottlenecks and drive improvements to tooling, automation, local environments, and CI/CD pipelines.
• Maintain clear, actionable incident playbooks and improve monitoring and alerting to reduce noise and increase confidence.
• Break down work into well scoped increments and support predictable delivery through strong planning and risk management.
• Champion reliability by ensuring services meet SLOs, have meaningful observability, and undergo effective post incident improvement.
• Automate manual or repetitive processes to increase engineering efficiency and reduce operational toil.
• Communicate technical decisions, risks, and trade-offs clearly to Product and cross functional partners.
• Ensure engineering governance controls, testing requirements, and stage gates are consistently followed.
• You will work in an AWS infrastructure stack, with access to the advantages of Henry Schein One’s close AWS partnership.

As a people leader you will:

• Lead and develop a high-performing team, motivating and inspiring your team to reach and exceed all set targets and KPIs
• Coach team members in best practices, fostering a culture of continuous development
• Ensure all team members have clear, up-to-date Individual Development Plans (IDPs), and receive regular performance reviews and meaningful 1:1 conversations to support growth, engagement, and accountability
• Maintain a trusting, collaborative environment, enabling the team to thrive
• Lead the recruitment efforts for your team, identifying and hiring top talent 
• Promote an inclusive and diverse culture, in line with the Henry Schein One values 

• Strong experience in a software engineering team leadership role.
• Experience of working in a shared responsibility leadership environment (Engineering, Product, Design and Data), taking strong accountability for your discipline area.
• (Preferred) Experience of leveraging AI and LLM tooling and developing AI-powered customer-facing features.
• Ability to use data and anecdotal evidence to drive change.
• Ability to pivot as priorities and needs change without losing sight of long-term strategy.
• A curious mind: You want to explore the unknown and brave enough to disrupt your own ways of working, and able to bring that to you teams.
• Relentless focus on business and customer impact over raw technical output with an ability to thrive in a fast-paced environment.
• Full Stack / Backend: Background in highly scalable systems, preferably built in Ruby on Rails.
• Front End: Strong background in developing business system web applications, preferably with some experience of Ember.
• Building systems on the AWS stack preferable.

Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too. 

Everyone at Henry Schein One is encouraged to live and demonstrate our core values:  

• Working as one
• Making it easy
• Caring about care
• Making it happen

Henry Schein is committed to the principle of equal opportunities in employment in all spheres of its operation. Henry Schein UK Holdings strives to operate a policy of equal opportunity and not discriminate against any person gender, race, colour, nationality, ethnic or national origin, religion, sexual orientation, marital status, disability, age or any other characteristic protected by law.