Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionLegal Operations Manager
We’re looking for a Legal Operations Manager to join our growing Legal Team in London.
This role is a unique opportunity to shape and streamline our operational processes, enhance efficiency and productivity, and support the Legal, Privacy, and Company Secretarial teams to help deliver Wise’s mission of money without borders.
Your mission:
Wise continues to pioneer new ways for people and businesses to send, spend, receive and manage their money across borders and currencies.
Your mission is to innovate and drive efficiency within our legal operations, enabling the Legal Tribe to perform at its best and support the broader business.
About the role:
Operational Processes: Implement and manage operational processes to enhance efficiency and boost productivity. Recommend and execute improvements to streamline workflows, such as optimising hiring and onboarding, how Wisers seek assistance from the Legal Tribe and ensuring efficient updating and maintenance of Wise's global terms and conditions.
Team management. Work with our People Partner to help develop and manage a high-performing team, including through performance reviews, implementing action plans from employee feedback, updating career maps with aligned compensation, and optimising hiring and onboarding.
Technology and Tooling: Evaluate, select, implement and manage appropriate technologies and tooling to support the Legal Tribe's needs.
Project Management: Lead and manage cross-team projects, ensuring successful delivery within scope, time, and budget constraints.
Spend Monitoring: Keep a close eye on external spend, including managing relationships, invoices and budgets for external counsel, insurance providers and other third-party vendors.
Budgeting & Forecasting: Assist with the budgeting and forecasting process to ensure financial resources are allocated effectively and align with strategic goals.
Knowledge Management: Own the knowledge management process, including maintaining internal intranet pages and managing both external and internal legal advice. Develop efficient document storage solutions, including evidence handling.
Contracts Lifecycle Management: Operationalise contracts lifecycle and contract management to ensure seamless handling and tracking of contracts from initiation to execution.
Training & Development: Organise external training programs for the Legal, Privacy, and Company Secretarial teams to advance their professional development and stay updated with industry best practices.
Matter Tracking: Monitor and track key deals, ensuring documentation and timelines are adhered to.
This role will give you the opportunity to:
Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than being told what to do, you’ll take ownership from day one. Of course, you will have feedback from smart, curious people across Wise but you’ll experience unique levels of ownership and empowerment within your role.
Work with the Legal Tribe (based in London, Tallinn, Brussels, New York, Austin, Tampa, Singapore, and São Paulo) to deliver initiatives that will impact the wider group.
Be part of our mission to make money without borders the new normal.
About you:
Demonstrated track record in successfully managing complex projects related to legal operations, technology implementation, global insurance programmes and process improvement.
Exceptional project management skills, with the ability to manage multiple initiatives simultaneously.
Strong preference for candidates who can demonstrate their ability to analyse metrics and generate reports using tools such as SQL.
Strong ability to build relationships and work collaboratively across different teams.
Meticulous attention to detail and a commitment to delivering high-quality outputs.
Proficiency in evaluating and implementing technologies to improve efficiency.
Experience in budgeting and financial management.
Have a get-it-done, collaborative approach to problem solving.
£60,000-£70,000
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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