Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
About Spend Fraud & Disputes
Our mission is to provide a safe, friction-right and eventually free way to spend anywhere in the world:
- We keep Wise card customers' money safe by preventing fraudulent activity
- We provide a convenient way for Wise card customers to resolve merchant disputes
- We ensure that the Wise card remains a sustainable product
What the team is doing
- Contributing to our powerful risk assessment engine, processing millions of transactions every day, working closely with our Fraud Prevention team
- Integrating with Visa and Mastercard systems to automatically handle chargebacks
- Enhancing the customer journey by building clear and delightful experiences in the Wise App
- Collaborating with Operations to build efficient tooling for case handling
Your duties as a Lead
- Being responsible for the overall health and productivity of the engineers within your team
- Providing feedback on architecture and approach and helping teams make a data-driven decisions
- Having an overview of what’s happening across the organisation and thinking about engineering as a whole
- Rolling your sleeves up and coding, being involved in the entire process
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
