We are seeking a highly skilled and experienced Lead Program Manager to join the DynatraceONE Operations team. The ideal candidate will have a proven track record in managing complex cross-functional programs, driving program governance, and delivering impactful organizational changes that align with business objectives.
Key Responsibilities:
- Orchestrate the post-sales organization’s major initiatives in alignment with overall company objectives.
- Act as end-to-end program lead for key post-sales initiatives to ensure delivery success, manage multiple programs concurrently.
- Define clear roles and responsibilities across workstreams and promote an environment of accountability.
- Own communication of program updates to leadership and program stakeholders.
- Implement change management principles to facilitate smooth transitions throughout the organization.
- Foster collaboration among teams including post-sales, product development, engineering, and IT to ensure seamless execution of transformational initiatives.
- Define KPIs and metrics for operational success, continuously monitor progress, and report on the effectiveness of transformation.
- Champion a culture of shared ownership, constant transformation, and urgency.
Preferred Requirements:
- 8+ years of experience in program management, with a focus on post-sales and/or GTM programs.
- Exceptional communication and interpersonal skills, with an aptitude for building relationships at all levels of the organization.
- Proven ability to manage multiple projects and deadlines in a fast-paced environment.
- In-depth experience with program management tools like Monday or Asana.
- Strong leadership skills with the ability to motivate and inspire cross-functional teams.
- Strategic thinker with a results-oriented mindset.
- Ability to connect the dots across teams, metrics, and initiatives
- Nice to have: familiarity with Salesforce.
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
- Attractive compensation packages and stock purchase options with numerous benefits and advantages.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected]. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.
