At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department OverviewSilvus Technologies, a Motorola Solutions company, is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons. Silvus StreamCaster™ radios are being rapidly adopted by customers all over the world ranging from the U.S. and Allied Nations Departments of Defense to International, Federal, State, and Local Law Enforcement agencies, all the way to the Superbowl, Grammys, and industry-leading drone, robot, and unmanned systems manufacturers. Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected? Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals. If you are looking for a challenging experience, you owe it to yourself to learn how Silvus can be the next chapter of your career.
Job Description
We are seeking an International Inside Sales Representative (IISR) who will liaise directly with Sales Directors, the Sales Administration team, Sales Engineering, and other team members to support a wide range of sales-related activities, embracing a culture of problem-solving, creativity, and a willingness to learn.
This position reports to the Director of Sales Enablement, International and plays a key support role on the International Sales team, working closely with Sales Directors and the Sales Administration team to manage inbound inquiries, support requirement capture, respond to emergent requests for information, and assist in qualifying and tracking opportunities through the sales process.
In addition, the role contributes to maintaining strong client relationships through consistent follow-up, clear communication, and proactive engagement throughout the customer journey .
This position is eligible for 100% remote work, depending on location.
Role & responsibilities:
Client & Sales Support:
Act as an initial point of contact for international clients, capturing and organizing technical and programmatic requirements to enable handoff to the appropriate team members.
Respond to urgent client requests and ensure timely coordination across internal stakeholders.
Maintain ongoing communication with clients to provide updates, ensure alignment on expectations, and support a positive overall customer experience.Proposal Development & Opportunity Tracking:
Assist with preparing quotes and proposals, managing CRM updates, and monitoring opportunity progress.
Review solicitations and RFIs to support early-stage qualification and capture planning.
Support follow-up activities related to active opportunities to ensure continuity and momentum in client engagement.Product Familiarity & Research:
Maintain working knowledge of Silvus products to aid in internal alignment and customer communication.
Support research on market trends, competitive activity, and international program developments as assigned.Communication & Coordination:
Help prepare presentation materials, organize web-based client discussions, and contribute to a seamless client experience by ensuring information flow between sales, operations, and technical teams.
Proactively communicate relevant updates to clients, particularly in situations requiring coordination across multiple stakeholders.Team Collaboration: Regular virtual interaction with cross-functional teams, including Sales, Engineering, Operations, and Legal.
Occasional Travel:
Attendance at trade events, customer meetings, or team sessions at Silvus headquarters in Los Angeles may be required (approximately 5–10% of the time).
Basic Requirements
Required Qualifications:
Completion of secondary education (such as GCSEs or an equivalent national qualification; high school diploma or GED) is required.
Sales experience in a technology-related industry.
Fluency in German and English (written and spoken).
Proficiency in the use of Zoom, Microsoft Teams, email, and CRM systems for daily communication and collaboration.
Strong communication skills, with the ability to engage professionally with clients and manage ongoing dialogue across different stages of the sales process.
Preferred knowledge, skills and abilities:
Bachelor’s degree from an accredited university or college.
Demonstrated sales experience in a wireless, communications, or network systems industry.
Strong understanding of the applications for Silvus products within assigned territory.
Experience with client follow-up, coordination, or supporting customer-facing processes is considered an advantage.
Candidates with a background from the armed forces are encouraged to apply.
Working conditions & physical requirements:
Outdoor environment for demonstrations.
While performing the duties of this job, the employee is required to do the following:
Lift equipment up to 50 lbs. for the setup of demonstration and testing.
Manage the movement of large, suitcase-size Pelican cases (e.g., for travel, demonstrations, etc.).
Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNoCompanyMotorola Solutions Germany GmbH
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
