Intelligent Automation Business Analyst
Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent
Analyse processes. Enable automation. Drive digital change.
The Role
Capco is seeking an Intelligent Automation Business Analyst with deep RPA expertise to help financial services organisations unlock value through streamlined, automated operations. This outcome-oriented role places you at the intersection of technology and strategy, enabling process improvements and innovation at scale.RPA expertise to help financial services organisations unlock value through streamlined, automated operations. This outcome-oriented role places you at the intersection of technology and strategy, enaRPA expertise to help financial services organisations unlock value through streamRPA expertise to he
What You’ll Do
Lead process assessments and identify automation opportunities across client functions
Document current state processes, design future state automation solutions and define technical requirements
Collaborate with clients and developers to translate business needs into robust RPA solutions
Support delivery teams throughout the automation lifecycle, including UAT and deployment phases
Troubleshoot automation issues and contribute to structured change control processes
What We’re Looking For
Significant experience working with Intelligent Automation technologies at scale
Familiarity with RPA vendors such as UiPath, Blue Prism, WorkFusion, and Automation Anywhere
Strong analytical skills with the ability to simplify complex processes
Experience identifying automation feasibility, removing process waste, and designing fit-for-purpose solutions
Excellent communication skills and the ability to work with technical and non-technical stakeholders
Bonus Points For
Major RPA vendor developer accreditation
Hands-on experience with Microsoft Power Platform, OCR tools (Abby), or process mining (Celonis)
Knowledge of agile methodology and experience working within a scrum team
Background in VBA, .NET, Python, or similar scripting languages for automation
Lean Six Sigma skills or business process modelling experience
Why Join Capco
Deliver high-impact technology solutions for Tier 1 financial institutions
Work in a collaborative, flat, and entrepreneurial consulting culture
Access continuous learning, training, and industry certifications
Be part of a team shaping the future of digital financial services
Help shape the future of digital transformation across FS & Energy
We offer a competitive, people-first benefits package designed to support every aspect of your life:
Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders
Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement
Family Care: 8 complimentary backup care sessions for emergency childcare or elder care
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs
Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick - workshops, certifications, e-learning - your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development
Healthcare Access: Convenient online GP services
Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance
Inclusion at Capco
We’re committed to a barrier-free, inclusive recruitment process. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our #BeYourselfAtWork culture champions diversity, equity and inclusivity, and we bring a collaborative mindset to our partnerships with clients and colleagues. #BeYourselfAtWork is the cornerstone of our success and a value that our employees live and breathe every day.
