Ingram Content Group (ICG) is hiring an HR Generalist to contribute to our team in Milton Keynes, UK.
The HR Generalist is a key people partner, providing professional Human Resources Advisory and Administration support to the HRBP, Senior Leadership Team, Supervisors, and employees across our manufacturing, distribution, and office environments. As a trusted HR Advisor, you will guide day-to-day people matters—from employee relations and performance conversations to recruitment, onboarding, benefits, leave, and training—working closely with both warehouse and office colleagues to ensure a consistent, supportive employee experience across the business.
Want to join a key team that helps the world read?
Ingram Content Group is one of the world's largest and most trusted distributors of physical and digital content. Thousands of publishers, retailers, and libraries worldwide use our products and services to realize the full business potential of books, regardless of format. Ingram Content Group has earned its leading position and reputation by offering excellent service and creating innovative, integrated solutions. Our customers have access to best-of-class digital, audio, print, print-on-demand, inventory management, wholesale and full-service distribution programs.
**Please note this is an onsite, full time permanent role**
The ideal candidate will have the following minimum qualifications:
- Educated General degree level
- At least 3 years’ experience in a Generalist / HR Advisor role
- CIPD 5 qualification preferred and existing membership to MCIPD level
We have a preference for:
- Experience in a fast-paced operational environment (e.g. manufacturing, distribution, logistics)
- Background in change management, reward, resourcing, and employee relations
- Proven ability to advise and coach managers and employees on HR matters, including grievances, disciplinaries, and performance
- Knowledge of recruitment and development for both hourly and salaried roles
- Strong expertise across the HR administration lifecycle
- High professional credibility with the ability to handle matters confidentially and assertively at all levels
- Excellent written and verbal communication skills, including drafting HR correspondence and documentation
HR Generalist's Key Responsibilities are:
- Provides HR advice and administrative support across the UK, Australia, and ROW, ensuring compliance with local employment laws.
- Advises managers on employee relations, policies, and procedures.
- Leads investigations, disciplinaries, grievances, and performance management meetings.
- Manages end-to-end recruitment including job specs, interviews, offers, and onboarding.
- Conducts inductions and supports training initiatives using internal systems.
- Oversees associate lifecycle processes: starters, leavers, changes, and probations.
- Maintains and updates HRIS (PeopleSoft) and local databases, ensuring data accuracy.
- Produces regular reports on absence, KPIs, and HR metrics for management.
- Coordinates benefits administration, pensions, and payroll changes.
- Ensures compliance with UK and EU health & safety regulations and training needs.
- Conducts exit interviews, analyses feedback, and proposed improvements.
- Reviews and updates HR policies, procedures, and the staff handbook.
- Responds to internal and external HR-related queries and managed HR documentation.
- Contributes to employee engagement, wellbeing, and morale improvement initiatives.
- Carries out any other duties as requested by the HRBP or Home Office HR HRIS/L&D.
Hiring Salary Range: £36,660 - £45,825. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Additional InformationPerks/Benefits:
- Competitive salary
- Generous holiday plus Bank holidays
- Life Assurance
- Company Pension Scheme
- Company Sick Pay Scheme
- Continuous Professional Development and Training Opportunities
- Business Casual dress code, dress down Fridays
- Free onsite parking
- Free Hot drinks
- Snack and Drink Vending machines on site
- Gym Membership Corporate Discount
- Service Awards
- Company Bonus Scheme
- Discretionary Bonus
