How You’ll Support Our Mission
At ESO, our mission is to improve community health and safety through the power of data—and people are at the heart of that mission. As an HR Generalist, you’ll play a vital role in fostering a workplace where our employees feel supported, valued, and empowered to do their best work.
As a member of our People team, you'll report to the Senior People Experience Manager for this year long maternity cover role. You’ll ensure a seamless employee experience, from onboarding new talent to supporting key HR processes that enable our teams to thrive. You’ll be a trusted partner to employees and managers, providing expert HR guidance while championing a culture of inclusion, well-being, and continuous growth.
Your work will help create an environment where our people can focus on what they do best, making a meaningful impact on the communities we serve.
What You’ll Be Doing – the day to day
• Serve as a trusted advisor to managers and employees, providing proactive guidance and support on HR-related matters.
• Manage the end-to-end onboarding process for new hires, including conducting local onboarding sessions to ensure a smooth transition into the organization.
• Maintain accurate and up-to-date UK employee records and HR systems to support effective HR operations.
• Collaborate with the payroll team to facilitate smooth payroll processing.
• Administer comprehensive UK employee benefits programs, collaborating closely with benefit brokers to ensure competitive offerings and excellent service delivery.
• Manage health and safety initiatives to foster a safe work environment, ensuring compliance with regulations and promoting employee well-being.
• Lead disciplinary and grievance processes, ensuring fairness and adherence to company policies and legal standards.
• Monitor sickness absences, escalate issues as necessary, and implement appropriate absence management strategies.
• Manage flexible work requests, balancing business needs with employee well-being and compliance considerations.
• Contribute to the development and promotion of workplace culture and morale initiatives to enhance employee engagement and retention.
• Support Diversity, Equity, and Inclusion (DEI) efforts, collaborating with stakeholders to foster an inclusive workplace culture.
• Work closely with the Talent Acquisition Partner to complete ECNI Annual Returns and Article 55 reports, ensuring compliance with regulatory requirements.
• Assist in the development, update, and communication of HR policies and procedures to ensure clarity and consistency across the organization.
• Oversee the termination process, analyse exit interviews to gather feedback and insights, and ensure compliance with company policies and legal requirements.
Who You Are - some of the essential things required to be successful in the role:
• 4+ years’ experience in a People/HR Generalist or similar HR role
• Comprehensive knowledge of HR best practices and procedures, employment law, compliance, and industry standards in NI
• Experience with compensation, benefits and liaising with payroll
• Knowledge of performance enablement processes, including goal setting, performance reviews, and career development initiatives.
• Experience in employee relations, including conflict resolution, disciplinary actions, and performance improvement plans.
• Understanding of diversity, equity, and inclusion (DEI) principles
• Continuous learning mindset and willingness to stay updated on industry best practices and regulatory changes in HR.
• Exceptional communication and collaboration skills and ability to handle sensitive matters with tact and diplomacy
• Strong Microsoft skills (Word, Excel, PowerPoint, and SharePoint in particular)
• Experience using HRIS platforms
Who You Are – it’s desirable if you have any of the following:
• Experience of GB employment law
• Experience of ADP
Benefits & Perks! You will have fantastic benefits at ESO including but not limited to;
- Life insurance (4 x base salary)
- Income protection insurance
- A generous pension contribution
- Private medical insurance including optical and dental
- A health cash plan
- Modern City Centre office and a flexible hybrid working policy
- AwardCo Recognition Program
- Enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay - 12 weeks full pay after 6 months' service.
- Enhanced short and long-term sick pay
- 25 days holiday which increases year on year until you reach 5 years of service + 14 additional days
About ESO
ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada and Northern Ireland.
Are you ready to Make a Difference?
ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Our Equal Opportunity Statement of Policy for Northern Ireland is available on request.
Applicant Privacy Notice – please click here to review the applicant privacy notice which details how your data is collected, used and protected.
ESO Belfast, Northern Ireland Office
79 Chichester Street, Belfast, United Kingdom, BT1 4JE
