Who are OnBuy?
OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere.
We have recently been named one of the UK's fastest-growing tech companies in Deloitte's Technology Fast 50 for the third year in a row (as well as 'Fastest-Growing Tech Business in the South West').
All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed.
Working at OnBuy:
We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving.
At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard.
We are a close team, who have the opportunity to learn and grow as OnBuy evolves. We work in a flexible way, meaning we can prioritise our health and relationships, but when we are working, we graft.
As the Head of Sales, your primary responsibility will be to lead the sales teams in meeting seller acquisition and sales GMV targets. You will optimise sales processes, leverage data to drive informed decision-making, and constantly lead and drive the teams to plan and execute to meet their objectives.
Key Responsibilities:
- Sales and Seller Strategy: Refine and execute OnBuy’s sales and sellers’ strategy, developing seller segmentation, driving lead generation, optimising lead conversion rates, increasing net seller acquisition, and driving GMV and growth from sellers.
- Optimise delivery and execution:
- Enhance end-to-end processes that deliver sales conversion across product gaps and embed sellers to maximise GMV.
- Utilise automation and data analysis to constantly iterate and improve process efficiency and effectiveness.
- Double down on lead generation processes to drive sales opportunities.
- Drive automation tools and AI tools to deliver growth and efficiency.
- Team leadership: Lead and drive sales teams to deliver targets, providing direction, targets, commission structure and execution ability to enable the entire team.
- Sales Forecasting and Reporting: Prepare regular sales reports, providing accurate and up-to-date information on sales activities, pipeline status, and revenue projections.
- Sales Enablement Training: Develop and implement comprehensive programmes and ‘playbooks’ to equip the teams with the knowledge, skills, and tools needed to engage with sellers and drive GMV effectively. Continuously assess teams’ capabilities and performance to enhance delivery.
- Collaboration: Collaborate with cross-functional teams, including marketing, operations, BI, catalogue, risk and technology, to align sales efforts with overall business objectives and provide insights for product improvements.
- Compensation and Incentive Planning: Refine appropriate sales commission and incentive plans that align with OKRs and motivate the teams to achieve their targets. Regularly review and adjust the compensation plans based on market internal performance and applicability to OKRs.
- Sales Technology and Tools: Evaluate, select, and implement CRM process and technology tools and to streamline sales processes, improve efficiency, and enable data-driven decision-making.
- Seller Onboarding and Lifecycle Management: Collaborate with cross-functional teams to develop and optimize seller onboarding processes, ensuring a smooth and efficient experience for new sellers.
- Continuous Improvement and Best Practices: Foster a culture of ownership and continuous improvement within the teams, encouraging experimentation, innovation, and data-driven decision-making. Stay up-to-date with industry best practices and emerging trends in sales operations, adapting and implementing relevant strategies to maintain a competitive edge.
In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build.
