Introducing Masabi
// At Masabi, we’re driving the fare payment revolution, powering the journeys of millions all over the world. We build fare collection platforms that allow riders to seamlessly buy and present tickets for public transport either on their mobile phones, from a ticket machine, or even by tapping their bank card to travel.
Our Justride platform is used in over 250 locations globally, including some of the largest cities in the world. With our industry-first mobile ticketing SDK, we’ve partnered with large players in the transport space, including Uber, Moovit and Transit.
Your own journey is important to us too. Choosing a role here means joining a network of innovators from all walks of life; a group of passionate individuals who consistently deliver. Here, you’ll find the tools you need to build the career you want. Whether you’re taking the direct route or trying a new path, we’ll support you no matter what.
The Role
// Masabi is excited to welcome a dynamic and experienced Head of Bids to our team. In this impactful role, you will lead the creation and management of proposals for transit agencies and operators worldwide. You will gain a deep understanding of our innovative products and collaborate with various internal teams. As the key link between sales, product, engineering, services, and finance, you'll guide your team in crafting compelling bids that secure new business and drive upsell opportunities.
Location
// This role is open to UK-based candidates in either hybrid or fully remote models, as well as to Europe-based candidates in a fully remote model.
Responsibilities
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Lead and manage the bid process from initiation to submission, ensuring deadlines and quality standards are consistently met
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Support the business development cycle, from initial identification of opportunities through to submission and post-tender activities
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Implement and maintain a rigorous project management approach to bid management, ensuring effective planning, execution, and monitoring of all bids
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Oversee resource allocation, ensuring optimal utilization of team skills and expertise for each bid
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Develop and enforce methodologies and processes to ensure consistency and efficiency across bids, providing clear guidance on bid/no-bid decisions
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Collaborate with cross-functional teams to integrate technical, commercial, and legal components into cohesive and compelling bids
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Drive continuous improvement in bid management practices, leveraging our strengths in pricing and on-time delivery to sharpen our competitive advantage
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Build and maintain strong relationships with key stakeholders, both internal and with partners, ensuring our bids align with their needs and expectations
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Manage, mentor, and develop team members, fostering a culture of excellence and continuous learning within the bid management team
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Innovate and push boundaries to help us win our "unfair share" of market opportunities. Leverage AI tools and other creative strategies to gain a competitive edge
About You
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Proven experience leading bid management teams and processes
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Ability to manage multiple bids simultaneously while maintaining attention to detail, even under tight deadlines
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Results-driven with a commitment to delivering high-quality bids on time
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Demonstrated success in managing and winning high-value bids
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Strong understanding of the sales and procurement process (full understanding of public procurement for technology-based solutions would be highly desirable)
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Excellent leadership, team management, communication, and negotiation skills
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Strategic thinker with strong analytical and problem-solving abilities
Why Masabi
// Join Masabi and be part of a team that’s at the forefront of urban mobility innovation. We offer a dynamic and supportive environment where your skills in writing compelling proposals and managing complex bid processes can make a significant impact. Be a part of our journey to transform transit systems around the globe.
Some of our benefits
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25 days of holiday per year plus the option to buy another 5 days pro-rated
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Private Healthcare via AXA, including pre-existing conditions and mental health
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Life Insurance
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Menopause support
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Choice of workstation
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Ability to work for up to 3 months per year from any country in the world (certain limitations)
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Pension scheme
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Training allowance of up to £1000 per year
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£200 annual allowance for any home office need or improvement
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Enhanced family leave pay
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Cycle to work scheme
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Regular social gatherings with a monthly allowance for each employee
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Fun and collaborative environment with a focus on making a difference in the world
Careers at Masabi are for people going places - driven by a mission to make transit fair and accessible for all.
We are a network of innovators from all walks of life, passionate about making a difference. At Masabi, we operate with openness and trust, creating an environment where everyone feels empowered to bring their whole, authentic selves to work.
Whoever you are, just be yourself.
We welcome applications from underrepresented backgrounds and encourage you to share your pronouns at any stage. Together, we simplify journeys, remove barriers, and improve daily life for millions.
Why Join Masabi?
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Driven by Purpose – We believe in journeys made simple. The work isn’t always easy, but the best things never are.
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Encouraged to Accelerate – Masabi is going places and our people are in the driving seat. Whether you’re taking the direct route or exploring new paths, we support your journey.
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Advancing with Empathy – We put people first and foster a culture of learning, not blame. No matter your cargo, we share the load.
We’re already powering journeys - are you ready to join us?
