Sales Operations Manager

Sales Operations Manager

Belfast, hybrid

The Sales ( Go‑to‑Market (GTM)) Operations Manager plays a critical role in supporting the Chief Revenue Officer (CRO) and Sales leadership at Intapp. Reporting to the Director of GTM Strategy and Operations, this role is responsible for high quality reporting, operational support, and analytics that drive sales effectiveness and revenue growth

What You Will Do:

Forecasting & Reporting

• Develop and maintain recurring reporting packages, including pipeline insights, sales attainment tracking, and productivity metrics, to improve visibility across GTM leadership.

• Prepare performance summaries and trend analyses for Quarterly Business Reviews (QBRs), providing clear and actionable insights that inform strategic decisions.

• Support the forecasting cycle by consolidating inputs, validating assumptions, and delivering insights to Sales leadership.
• Partner cross functionally to build sustainable, automated reporting systems that improve data reliability and reduce manual effort

Sales Operations Service Desk

• Manage, track, and resolve inquiries from the Sales Operations Service Desk, ensuring timely responses and a high-quality experience for internal stakeholders. 
• Identify trends in service desk cases and proactively recommend process improvements, documentation updates, or system enhancements to reduce recurring issues.

What You Will Need:

• Bachelor’s degree in business, operations management, data analytics, economics, or a related field.
• 2+ years of experience in Data Analytics, Business Intelligence, or Operations role.
• Advanced proficiency in Excel and experience with CRM platforms such as Salesforce.
• Proficiency in SQL and data visualization tools like Tableau; experience with Alteryx is a plus.
• Strong problem-solving skills with a proactive, self-starter mindset and the ability to thrive in fast-paced, ambiguous environments.
• Excellent communication and presentation skills, with the ability to distill complex data into clear, actionable insights for non-technical stakeholders.

What you will gain at Intapp:

At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities.  We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:

• Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.
• Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.
• Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.  Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.