Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, alarms, workplace and intercoms — integrated with a single cloud-based software platform.
Designed with simplicity and scalability in mind, Verkada gives organizations the real-time insight to know what could impact the safety and comfort of people throughout their physical environment, while empowering them to take immediate action to minimize security risks, workplace frustrations and costly inefficiencies.
Founded in 2016, Verkada has expanded rapidly with 15 offices across three continents, 2,100+ full-time employees and 30,000+ customers across 70+ countries.
The Verkada Team is seeking a Fulfillment Specialist to join our Fulfillment team in London! We are looking for a self-starter to support our global Operations and Sales teams. This opportunity requires an experienced individual with excellent problem-solving abilities, high attention to detail, and a can-do attitude!
Responsibilities
- Assist in overseeing global order fulfillment, which includes processing incoming orders, validating the accuracy of purchase order contents, and coordinating with our warehouses to ensure timely dispatch.
- Process incoming returns from our customers and warehouse. This includes receiving, categorizing, and initiating refurbishment processes.
- Communicate order and return status updates to customers and internal stakeholders via email, phone, and in person.
- Work with the larger operations (global operations, supply chain) team to support inbound and outbound shipments, escalations and exceptions.
- Collaborate with Finance on various returns / orders issues.
- Take on other projects and tasks to help support Verkada operations.
Requirements
- +2 years minimum experience in office fulfillment administration
- Email handling and order entry experience in high volume environment
- Proficient with both written and verbal communication (email, phone, in person). Knowledge of email etiquette is required
- Ability to complete tasks and projects independently with minimal supervision, requiring self-discipline, self-motivation, and ability to manage time effectively
- Must be able to pass a customer service assessment
- Netsuite and Salesforce experience (not required, but a plus)
- Bachelor's Degree preferred
- Candidates must have and maintain independent work authorization.
UK Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 100% for family premiums
- Private medical and dental coverage
- Paid parental leave policy & fertility benefits
- Retirement saving options
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Wellness/fitness benefits
- Professional development stipend
- Healthy lunches provided daily
- Commuter Benefits
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Estimated Annual Pay Range
£32,000—£37,000 GBP
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
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