Ready to make a real impact in the fight against fraud?
Join our Fraud Analytics team as a Senior Consultant and help protect millions of members by shaping innovative detection strategies and staying ahead of evolving threats.
We’re looking for a Senior Consultant to join our Fraud Analytics team and help protect our members from fraud and scams. In this role, you’ll work alongside subject matter experts to shape detection strategies and develop technical solutions that reduce losses while maintaining a great customer experience. You’ll use your programming expertise to build queries and deliver insights, representing our team across the business and the wider industry.
This is an opportunity to make a real impact within our Economic Crime department, collaborating with colleagues and stakeholders to stay ahead of evolving fraud tactics. We’re looking for someone with strong technical skills, an inquisitive mindset, and a passion for learning and problem-solving. If you thrive in a collaborative environment and want to help us protect our members, we’d love to hear from you.
We are happy to consider flexible working approaches to help you perform at your best.
This is a 12-month Fixed Term Contract opportunity.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll be assigned to our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
ResponsibilitiesWhat you’ll be doing
As a Senior Consultant, you’ll be a subject matter expert within our Analytics function, taking ownership of fraud and scam analyses across all channels. You’ll work closely with stakeholders, providing consultancy and sharing your expertise to support the wider team. Your role will also involve creating data-driven insights to identify trends and shape strategies that keep us ahead of emerging threats.
About you
We’re looking for someone with strong technical expertise and a passion for problem solving. You’ll bring the ability to turn data into actionable insights and work collaboratively to protect our members. For this role, you will have:
Solid experience in coding languages or programmes such as SQL, SAS or Python
Proven data manipulation and analysis skills, including working with large datasets to interpret fraud trends and present findings to key stakeholders
Confidence in influencing others to ensure Nationwide is not exposed to unnecessary fraud risks
The ability to consult on fraud subject matter both internally and externally
Experience mentoring and coaching junior staff in best practices
A logical approach to problem-solving and the confidence to make recommendations for solutions
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
- Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
- Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
- Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
- Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
QualificationsThe extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Access to private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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