Field Enablement Manager

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

We are open in our roots and open in our approach, striving to be the most trusted open innovator in the World. Openness extends beyond our technology. Our vibrant community thrives on diversity and connectivity without borders.

Field Enablement Manager

Job Description

Since its inception in 1992, SUSE has been at the forefront of technical innovation where change has been the only constant.

The primary responsibility of this position is the planning, management and execution of enablement events throughout EMEA and the US regions. The enablement function increases the understanding of our solutions through training and enablement of our partners and internal teams in GCO.

This will support business growth in line with our ambitious objectives and company culture. 

Critical to achieving excellent results will be to ensure the smooth running of our on-boarding programme and subsequent reporting of results. As well as webinars such as our salescasts.

The role sits within the CRO function, reporting to the Director of Field Enablement and Delivery, who is UK based.

Focus Areas  

• Work directly with Partner Enablement, Sales Enablement, Technical Training teams, as well as with Sales and Partner Management teams in the regions, to understand Sales Enablement and Technical Training needs, available content and delivery resources

• Prepare, organise and execute enablement and training events, meetings, salescasts and webinars, including some custom offerings, mainly in the Americas and EMEA regions

• Manage the budget and expenses for enablement and training events in the region, following the guidelines from the Director of Field Enablement and Delivery.

• Leverage the Learning Management System and other electronic delivery platforms to deliver enablement and training content to employee and partner audiences

• Establish project plans for enablement and training events, track and report on project status

• Create Purchase Orders in SAP for invoice (team internal procurement and also Partner Enablement Events), collect invoices and send them to Finance for processing

• Track, report and analyse executed enablement activities, surveys and success metrics

• Assist in projects or initiatives upon request from the Director of Field Enablement and Delivery, like Sales Kick Off, SUSECON etc.

• Occasional travel is required

Preferred Experience & Skills 

• Bachelor’s degree or equivalent experience

• Minimum of 5 years in sales enablement, channel enablement or training service role

• Excellent English written and verbal communication skills

• Strong project management and organisational skills, ability to react nimbly to new opportunities ( PRINCE2 or equivalent experience)

• Proven track record of managing logistics 

• Affinity with metrics, reporting and analyses, strong MS Excel skills

Personal Attributes 

• The ideal candidate will embrace the transformative nature of this role - as we continue our evolution, we require you to build capability and institutionalise best practices within how best to deliver our training.

• Your relationship building skills both with direct peers but also across the wider business will be critical, as will your ability to be highly organised with a strong attention to detail..

• Strong interpersonal skills

• Excellent communication skills with the ability to foster long-term relationships with internal teams, external partners and candidates 

• Ability to work collaboratively with many teams to achieve aggressive goals

• Dealing with ambiguity and defining a clear path towards solutions

• Execute with minimal supervision in an unstructured environment

• Ability to set priorities and create clear milestones and deliverables

• Service oriented

• Ability to prioritize tasks and manage time effectively

Job

Learning & Development

What We Offer 

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.  

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind. 

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.   

If you’re a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!  

We give you the freedom to be yourself. You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.   

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community. 

SUSE Values 

• We are passionate about customers 

• We are respectful and inclusive  

• We are empowered and accountable   

• We are trustworthy and act with integrity  

• We are collaborative  

• We are SUSE!